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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Michelle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rogers

Intro:

At Phone Staffer, we help home service companies like Tanner’s Power Washing generate leads through targeted cold calling campaigns. In this example, we reached out to a homeowner in Arkansas who expressed interest in getting an estimate for power washing services. While the homeowner mentioned that their deck was recently damaged by a tornado, they were still curious about services for their patio. This demonstrates how cold calling for leads can uncover opportunities even when a full service may not be immediately needed. By leveraging outbound lead generation, home service companies can effectively reach homeowners and schedule appointments, expanding their customer base and booking more services. Below, you’ll find the redacted information from the call to maintain privacy.

Ai Transcript:

**Phone Staffer Caller**: Hi, is this Michelle?

**Lead**: Yeah, this is Michelle.

**Phone Staffer Caller**: Yes, hi Michelle. I’m right here with (redacted). We’re working on 41st Street helping some neighbors with power washing. When was the last time you power washed a house?

**Lead**: We haven’t ever power washed our house.

**Phone Staffer Caller**: Ever?

**Lead**: I mean, we just moved there like a year and a half ago.

**Phone Staffer Caller**: Oh, I see. Sorry, I thought you’ve been living there for a while now. But I see. Well, just in case in the future you might need to do so, feel free to give us a call. But would you like us to have one of our estimators stop by, so that you’re already aware of what it might cost you?

**Lead**: Just the exterior?

**Phone Staffer Caller**: Well, to be honest, we do exterior sites. We do roofs, gutters, driveways.

**Lead**: Do you do decks?

**Phone Staffer Caller**: Yes.

**Lead**: Okay. Yeah, I’d be curious to see how much it costs.

**Phone Staffer Caller**: I see, yeah, not a problem. One of our estimators would love to come by and give you an estimate and share more about us. It’s actually good that we’re already in the area. Are you free tomorrow between 10 and 12?

**Lead**: I am not. Do I have to be there because it’s difficult for me to leave work?

**Phone Staffer Caller**: Not exactly that you need to be there. As long as maybe someone would be there so they can check the deck, or if it’s just visible, they can actually just swing by and give you a call about it.

**Lead**: Okay, yeah, I would like to get a price on it. We probably would not have the deck done just because it was recently destroyed by a tornado, but the patio below it might be good. I’d have to check with my husband to see if he’d want this type of service because I know he does do it himself sometimes.

**Phone Staffer Caller**: Of course, it’s not a problem. It’s actually good so that at least since you mentioned that he is actually doing it most of the time, at least if there are some things or parts that he’s having a hard time with, we can definitely help out. I can go ahead and have them scheduled for tomorrow between 10-12 pm, and I’ll just tell Tanner to have you call about the estimates. Would that be okay?

**Lead**: I think so, you want me to just check with my husband first to see if he would even consider having somebody do it for us?

**Phone Staffer Caller**: Well, to be honest, it won’t hurt. I mean, we’re already there.

**Lead**: Okay, if you’re there and you want to just give me a call with about how much you think it would cost, then yeah, why not.

**Phone Staffer Caller**: Alright. But yes, just to confirm I’m speaking with Michelle (redacted), correct?

**Lead**: That’s right.

**Phone Staffer Caller**: Thank you. And this is the best contact number where we could reach you at?

**Lead**: Yes.

**Phone Staffer Caller**: That’s (redacted).

**Lead**: Yes.

**Phone Staffer Caller**: Perfect. Definitely Tanner will give you a call back or a text to confirm this. Also, can I have the best email address where we can send you the confirmation?

**Lead**: Yeah. M (redacted). So, it’s M-R-O