Type: Power Washing
Lead Grade: C
Name: Mario (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rye Brook
Intro:
At Phone Staffer, we specialize in home service lead generation by using cold calling techniques to connect with potential customers. In this call, one of our agents reached out to a homeowner in Gordchester, New York, to schedule a free estimate for power washing their vinyl fence and house. The homeowner agreed to an in-person estimate and requested the appointment be set for Thursday. This transcript illustrates how outbound lead generation can successfully help home service companies, like power washing businesses, schedule new bookings through direct cold calling efforts. Below, you’ll find the redacted details to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello Hello, is this Mario?
Lead: Yes
Phone Staffer Caller: Hi Mario, This is Marc with (redacted). Are you still in Gordchester?
Lead: Yes
Phone Staffer Caller: Oh great, we’re in the area next week working on a few of the properties. We wanted to check with you to see if you’d be interested in a free estimate.
Lead: That’s okay. We can schedule an appointment.
Phone Staffer Caller: We have scheduled an appointment this week. So if you are available up until Friday, we can work something out.
Lead: I’m sorry.
Phone Staffer Caller: No sir, we haven’t… Barbie, I was looking for a fence.
Lead: I have a vinyl fence and a house.
Phone Staffer Caller: You have a fence. It’s gonna come by on Thursday.
Lead: Ok, Thursday that would work.
Phone Staffer Caller: I’m checking over here on our schedule. Thursday, we are available 8 a.m., and this afternoon it could be 12 p.m.
Lead: No, no no, no way tell us, but…
Phone Staffer Caller: Ok, I’ll thank you so much, Mario. We’ll be reaching out to you at (redacted). Is that your information?
Lead: Sure, we can email the information. It’s just that we need to confirm the email address. We don’t have it here for your security, so may I know what your email address is?
Lead: It’s M like Mario, V like that, A-T-T-24, at icloud dot com.
Phone Staffer Caller: I’m sorry, at icloud.com?
Lead: iCloud.com, okay, got it, thank you.
Phone Staffer Caller: Um, Mario, over here we’re going to have to check on the address to make sure we’re in the right location. So I don’t have your street address, I only have the city sector in which you’re located. You’re also in New York, zip code (redacted). May I know what would be the street address if that’s okay?
Lead: (redacted)
Phone Staffer Caller: (redacted)
Lead: Yeah.
Phone Staffer Caller: Alright, thank you. So Mario, I’ll just do a quick recap with you. We’re going to reach out to you by Thursday, between 12 p.m. and 2 p.m., and then we’ll call you back at (redacted). The address is (redacted), New York (redacted). Yeah?
Lead: Yes.
Phone Staffer Caller: Your name is Mario (redacted), right?
Lead: Yes, alright.
Phone Staffer Caller: Thank you so much Mario, I appreciate it. I’ll reach out to you by Thursday. We’re going to send an email as well to confirm all of this. So the email is (redacted), is that right?
Lead: Yes.
Phone Staffer Caller: Alright. Thank you so much Mario, appreciate your time. You have a wonderful day.
Lead: Okay.
“`
