Type: Power Washing
Lead Grade: C
Name: Ashley (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: South Lebanon
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we connected with a property manager in South Lebanon to discuss power washing services for their apartment complex. A site visit was scheduled so our client, Rolling Sides Power Washing, could provide an estimate for cleaning the siding and garages. This is a prime example of how cold calling for leads can be an effective way to get more business for home service companies. Below is the redacted information from the conversation to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, Derrick. Good afternoon. This is Ruhuel, and you reached out to (redacted). How are you today?
Lead: Hi, I’m sorry. Who is this?
Phone Staffer Caller: Yeah, this is Ruhuel. And ahh, you know (redacted).
Lead: Yeah, I had a missed call from this number. I’m the manager over at (redacted). I’m sorry, not sure—I’m the property manager from (redacted), and someone from this number called me.
Phone Staffer Caller: Oh, I see. Yeah. Because, you know, we offer power washing services, so we’re looking to see when would be the best time for us to drop by your property and introduce the power washing service that we have.
Lead: We could probably set something up in a couple of weeks. I know typically (redacted) has their service technicians do the power washing on the exterior. But I think definitely, if you wanted to just stop by maybe a day in the next couple of weeks—usually, we’re here Tuesday through Friday or Monday through Friday. Our maintenance team is here, and then Clint—he’s here from 8 to 4 each day. So really, any day you could kind of drop by if you guys wanted to stop by and talk with him.
Phone Staffer Caller: So you said a couple of weeks, right?
Lead: Sorry, I’m just checking our schedule. We’ve got a team meeting one day and a couple of things going on with a resident event on Friday. So maybe if you guys wanted to stop by the next week—
Phone Staffer Caller: Oh, okay. We actually have availability on the 18th. Will you be available that day?
Lead: Tuesday?
Phone Staffer Caller: Tuesday, that’s right. Would you prefer us to visit in the morning, late morning, or afternoon?
Lead: Afternoon time, maybe between 12 and 2.
Phone Staffer Caller: Sorry, that’s between—
Lead: Really, any time between 12 and 2 or 12 and 3 should be fine.
Phone Staffer Caller: Okay, cool. We actually have availability from 1 PM to 3 PM. Will that work for you?
Lead: Let’s do 1 PM.
Phone Staffer Caller: Okay, 1 PM then. Between 1 PM and 3 PM—will that work for you?
Lead: Sure. Yeah, that should be good.
Phone Staffer Caller: Okay. Will you be there to assist our Project Manager and take a 10 to 15-minute tour of the property?
Lead: Yeah, that’s fine.
Phone Staffer Caller: Alright, perfect. So, I’ll be gathering some information from you so we can send this to our team. They’ll be the ones who will collect the information and send company details as well. May I please have your first and last name?
Lead: Yes, but I don’t really want to give out a whole bunch of information at this time until I meet with someone in person. We’ve had a lot of calls, and some companies weren’t completely reputable. I’m not saying you guys aren’t, but I’d prefer if they could just come out first, and I can exchange information with them at that time.
Phone Staffer Caller: Oh, that’s perfectly fine. What is the best email where we can send our company information?
Lead: Absolutely. Yeah, it is (redacted).
Phone Staffer Caller: Just to confirm, it’s (redacted), right?
Lead: Yes, that is correct.
Phone Staffer Caller: Okay. Can I just take your first name instead?
Lead: Yeah, absolutely. My name is Ashley.
Phone Staff