Type: Power Washing
Lead Grade: C
Name: Crystal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through targeted cold calling. In this transcript, we reached out to a property manager in Stamford to schedule an appointment for a professional power washing estimate. The manager expressed interest in learning more about their services and arranged a meeting for their maintenance team to assess the project. This is a great example of how cold calling for leads can effectively connect home service providers with potential clients. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling the Colony Apartments. To reach the property manager, please press 1. To reach the Colony reception, please hold while I try to connect you.
**Lead:**
Good morning, this is Erica (redacted) speaking. May I help you?
**Phone Staffer Caller:**
Hi! Hello! Good morning! How are you today?
**Lead:**
I’m good, thank you.
**Phone Staffer Caller:**
The reason I’m calling today, just wanted to check if the property manager is available to speak right now.
**Lead:**
This is she. May I help you?
**Phone Staffer Caller:**
Hi! I’m with (redacted) power washing. Just wanted to check when would be the best time to drop by your office? We just wanted to present some of our proposals. Might you be interested in our service?
**Lead:**
You could call next week. I’m busy this week, but next week, we can make an appointment.
**Phone Staffer Caller:**
Oh, let me check. Yeah, we do have availability for this month of March. So next week Monday, would that be okay?
**Lead:**
I say Tuesday.
**Phone Staffer Caller:**
Oh, Tuesday? Let me check. Yeah, do you prefer morning or afternoon?
**Lead:**
Afternoon would be fine.
**Phone Staffer Caller:**
Oh, perfect. We do have availability between 2 to 4 p.m. Would that be okay? It would only take approximately 10 to 15 minutes of your time.
**Lead:**
That’s fine.
**Phone Staffer Caller:**
So your name again, I’m sorry?
**Lead:**
Crystal (redacted).
**Phone Staffer Caller:**
Oh, Crystal, correct? C-r-y-s-t-a-l?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, perfect. And your last name, Crystal?
**Lead:**
(redacted).
**Phone Staffer Caller:**
Oh, perfect. By the way, Crystal, do you still remember or how often do you get power washing?
**Lead:**
We never got a professional power wash. They do have a power wash, but we never got a professional one.
**Phone Staffer Caller:**
Oh, I see. So yeah, it’s a perfect time because we can provide you with a free quote, and our project manager will be the one to talk about this. Which areas might need power washing the most?
**Lead:**
I don’t know. You can speak to them when they come. They can talk to my maintenance guy.
**Phone Staffer Caller:**
Oh, I see. Alright. The address is (redacted), correct?
**Lead:**
Correct.
**Phone Staffer Caller:**
And this would be the best contact number? Ending in (redacted)?
**Lead:**
Yeah, that’s fine. We are here 24 hours, so someone will always be at the front desk, and they could contact me.
**Phone Staffer Caller:**
Okay, so you’re saying that the maintenance manager will be the one to assess our project manager?
**Lead:**
Yeah, he will be the one who assesses the project and then he’ll let me know the details.
**Phone Staffer Caller:**
Okay. It may take approximately 10 to 15 minutes. What is the name of the maintenance manager so I can inform our project manager?
**Lead:**
His name is Alex.
**Phone Staffer Caller:**
Alex, A-L-E-X?
**Lead:**
Yes.
**Phone Staffer Caller:**
And Alex’s last name?
**Lead:**
(redacted