Type: Power Washing
Lead Grade: C
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Stamford
Intro:
At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property manager in Stamford to introduce power washing services for a multi-building complex. After a brief discussion, an appointment was scheduled for a project manager to visit and provide more details. This call demonstrates the power of outbound marketing for home service companies looking to secure more commercial contracts. Below is the redacted call information to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This call may be recorded for quality assurance purposes. If you recall, please wait while we connect your call. Thank you for calling (redacted). If you would like to speak to the receptionist, please press one.
Lead: Hello?
Phone Staffer Caller: Hi, good morning, this is Aura with (redacted). Is this Karen?
Lead: Yes, this is she.
Phone Staffer Caller: Hi ma’am, I’m just wondering when will be the best time for you. Our project managers are in the area this week. We wanted to introduce our power washing services to your company, just for 10 to 15 minutes of your time. Do you have time tomorrow?
Lead: Umm, yeah. What about tomorrow, 2 p.m.?
Phone Staffer Caller: 2 p.m.? Okay, so 2 p.m. Let’s see here… that is a Wednesday, the 12th. So 2 to 4 p.m. is the schedule here, ma’am.
Lead: Oh, can I ask you something? Are we already working with you?
Phone Staffer Caller: I think no, not yet ma’am. We are from (redacted). This is just to introduce ourselves and meet the person who’s handling it.
Lead: Mmm, okay. Yeah, that’s fine. Two to four, I’ll be here. So the person can announce themselves to the receptionist.
Phone Staffer Caller: Okay, and you will be there tomorrow at 2 p.m., so the receptionist can have the opportunity to connect. Got it.
Phone Staffer Caller: What’s your last name, Karen?
Lead: Bravo. B-R-A-V-O.
Phone Staffer Caller: Thank you. And usually, what particular parts of the building need power washing the most, and how often do you do it?
Lead: I’m not exactly sure how often. I think it’s every spring. And it will be outside the buildings. We have six buildings in total.
Phone Staffer Caller: Okay, six buildings. We will be sending you the confirmation email about the schedule for tomorrow. What email address should I send it to?
Lead: That will be (redacted).
Phone Staffer Caller: Alright, so (redacted). And just to make sure as well, your particular office is at (redacted)?
Lead: Yeah, that’s correct.
Phone Staffer Caller: Alright, so we can call you on this number before they come if they have any questions, right?
Lead: Okay. Thank you.
Phone Staffer Caller: Alright, thank you so much for your time, ma’am. Have a good one ahead.
Lead: You take care.
Phone Staffer Caller: You too.
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