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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Stephen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Terrytown

Intro:

At Phone Staffer, we connect home service companies with potential clients through effective cold calling strategies. In this call, we reached out to a property management company in Louisiana to introduce our client’s power washing services. The discussion led to scheduling an on-site visit to present their services and provide a free estimate. This is a prime example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted information from the call to ensure privacy.

Ai Transcript:

“`
Phone Staffer Caller:
If you have reached (redacted) Realty please listen carefully as our options have changed.
If you are calling about a rental property or are a current resident at the rental property, please press 1.
If you are calling about buying or selling a property, please press 2.
For all other calls, please press 3.

Lead:
Hello, (redacted) Realty.

Phone Staffer Caller:
Hey there, good morning. This is Maria.
Sorry, who is the best person to speak with regarding your case’s exterior maintenance?

Lead:
That would be our maintenance department. I can provide you their email, but what is this regarding?

Phone Staffer Caller:
Yeah, thank you. This is Maria.
I work with (redacted) Power Washing.
We will be visiting the area this week, so we’re also hoping to see if we could drop by your building too.
Maybe introduce you to our power washing services—that’s what I’m calling for.

Lead:
Yeah, okay. What I can do is check the calendar.
Okay, and you said this week? So just to talk and introduce yourself, right?

Phone Staffer Caller:
Yes. And if anyone would be authorized or available, maybe they could give us a quick tour of the building—probably take about 10 to 15 minutes.
We’ll give you a free estimate. No commitments.
Just to tell you about our services and all that kind of stuff.

Lead:
Yeah, we could do either from Tuesday to Friday this week.
I don’t know that we necessarily would want to have our building done.
But we do manage a bunch of different properties—that may be something that we would want done just to add you as a vendor.

Phone Staffer Caller:
Yeah, just kind of put a face to a name and everything.

Lead:
It looks like the person that you would speak to is actually leaving town and will be out all next week as well.
They come back on the 23rd. Would sometime next week work for y’all?

Phone Staffer Caller:
Yeah, the 23rd. Let me see…
23rd, that wouldn’t be bad.
Uh… yeah, the 23rd or if they’re out next week…
Um… do you think we could schedule a visit on the 24th? That’s a Monday.
I could schedule it ahead of time—do you think that will work?

Lead:
Okay.

Phone Staffer Caller:
Is it convenient to do afternoon? Maybe between 1 and 3 p.m.?

Lead:
That’s fine.

Phone Staffer Caller:
Perfect, thank you.
Who’s the person we’re going to be looking for?

Lead:
You’ll be meeting probably with Stephen…

Phone Staffer Caller:
Stephen? Is that S-T-E-P-H?

Lead:
Yes, or Nick.

Phone Staffer Caller:
Yep. Do you have their last name?

Lead:
Yes, both of them are (redacted).

Phone Staffer Caller:
(redacted). Thank you.
Are they property managers, owners?

Lead:
Both.

Phone Staffer Caller:
Okay, perfect. Thank you so much.
And if it’s not too much to ask, can I maybe get an email?
I’ll send you guys our details ahead of time.

Lead:
Yeah, it’s maintenance@(redacted).com.

Phone Staffer Caller:
Perfect. Maintenance@(redacted).com?

Lead:
Yes.

Phone Staffer Caller:
Yep, perfect, perfect.
Just to confirm, the address that we have here is (red