Type: Power Washing
Lead Grade: C
Name: Javier (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Tomball
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this transcript, our caller reached out to a property management office in Temple, Texas, to schedule an appointment for a power washing estimate. After discussing availability, a site visit was successfully arranged for the project manager to provide a quote. This conversation highlights how cold calling for leads can be a powerful tool in home service lead generation. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer: Hi, thank you for calling (redacted). This is Nicky. How may I help you?
Caller: Hi there, Nicky. Good morning. This is El with (redacted) Power Washing. How are you doing?
Phone Staffer: I’m doing good. How are you doing?
Caller: I’m doing amazing, Nicky! Thank you for asking. I was just wondering if we can drop by the office anytime next week to speak with the property manager regarding power washing.
Phone Staffer: You can. I always let everyone know that it’s probably best to send an email, just in case we need power washing. That way, we have the company’s information.
Caller: Oh yep, definitely! I can send you an email with our information. But since my project manager is working on a nearby apartment, we want to maximize our time and at least give you guys a call right away. If we drop by, we can actually do a quick inspection and provide an accurate estimate. Do you think we can come by next Monday?
Phone Staffer: Yeah, I mean y’all can stop by whenever. Based on availability or meetings with our property manager, I’m not sure. But I’ll check in with him to see if there’s anything scheduled for Monday.
Caller: Okay, got you. And let’s say on Monday, who is going to be available at the office to assist my manager?
Phone Staffer: Everyone will be here in the office on Mondays—typically everyone is. But like I said, I’m not sure. Let me put you on a brief hold so I can check if there’s a preferred time.
Caller: Okay, yes. For sure. Thank you so much, Nicky! I’ll be here on the line.
Phone Staffer: Okay, sorry about that. I just wanted to check in. So yes, Monday, my property manager won’t be available, but you’re more than welcome to stop by Tuesday at 12 noon.
Caller: Tuesday at 12? Got you. You mentioned noon on Tuesday?
Phone Staffer: Yes.
Caller: So I can have my project manager come by between 11 a.m. and 1 p.m. It’ll take just 15 minutes to take a look at the area.
Phone Staffer: Sounds good.
Caller: On Tuesday, will your property manager be available to meet my project manager?
Phone Staffer: Yes, Javier Solis.
Caller: Is that spelled S-O-L-I-S?
Phone Staffer: Yes, S-O-L-I-S.
Caller: Javier—J-A-V-I-E-R?
Phone Staffer: Yes, correct.
Caller: Okay, and is this a good contact number to reach you at? (redacted)
Phone Staffer: Yes.
Caller: Can you also provide an email address where I could send our information, Nicky?
Phone Staffer: Yes, (redacted)
Caller: Okay, just want to double-check. That’s (redacted)?
Phone Staffer: Correct.
Caller: Got it. Nicky, if you don’t mind me asking, I’m curious—how often do you pressure wash the property?
Phone Staffer: We’re a brand-new property. We just celebrated our one-year anniversary in December. As of right now, it’s handled by maintenance.
Caller: Oh okay, so it has never been power-washed since you started the property?
Phone Staffer: I mean, maintenance has done it.
Caller: Oh, maintenance! Okay. Do you know how frequently it is done? Every half a year? Quarterly?
Phone Staffer: It really just depends. They have their own preset schedule for stairwells, and our first-floor breezeways are enclosed and interior. It depends on the projects