Type: Power Washing
Lead Grade: C
Name: Meredith (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: West Chest
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this transcript, we reached out to a property manager in West Chester, Ohio, to offer a power washing service proposal. The conversation led to securing a site visit to discuss future power washing needs for the property. This is a great example of how cold calling for leads can help home service companies connect with potential clients and grow their business. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted), this is Meredith. How can I help you?
Lead: Hello, Meredith, good afternoon. This is Raul, and I’m calling from (redacted). How are you today?
Phone Staffer Caller: I’m doing great. You?
Lead: I can’t complain! We’re a power washing service, and we’re sending proposals for (redacted) property, which we believe you manage. We’d like to drop off a proposal and provide an estimate so you have a price comparison with other vendors.
Phone Staffer Caller: I can ask the maintenance supervisor. Our guys own a power washer, but I don’t know if they have bigger projects in mind. I’ll check with him, and see if it’s something they’re looking for.
Lead: I see, I see. That’s great. Our goal is to provide a proposal and introduce our service, so you can list us as a potential vendor. Can we drop by next Wednesday?
Phone Staffer Caller: Let me check my schedule. We have a furnace filter change property-wide on Wednesday and Thursday. I can give you my maintenance supervisor’s email if you’d like.
Lead: That would be great.
Phone Staffer Caller: His name is Brian, spelled with a Y. His email is (redacted).
Lead: Got it. I will send the details, and I appreciate that. Can we drop by on Wednesday?
Phone Staffer Caller: That’s the day our furnace filters are being changed, and they’ll be out most of the day. I’m not sure what else Brian has scheduled.
Lead: How about Tuesday the 20th?
Phone Staffer Caller: I’d have to check with him.
Lead: Okay, so Brian is the main contact?
Phone Staffer Caller: Yes, but I don’t know what projects he’s working on. I’ll just have to talk to him.
Lead: Understood. But we can still drop by your property, correct?
Phone Staffer Caller: Yes, we’re open every day except Sunday.
Lead: Great. We’re scheduling for the 24th and 25th. Would Tuesday work for you?
Phone Staffer Caller: Tuesday is fine.
Lead: Morning, late morning, afternoon?
Phone Staffer Caller: We open at 10.
Lead: How about 11 a.m. to 1 p.m.?
Phone Staffer Caller: That’s fine.
Lead: And Brian will be there to assist our project manager?
Phone Staffer Caller: I don’t know his schedule for sure, but I will be here.
Lead: Could you assist our project manager during the visit?
Phone Staffer Caller: Yes.
Lead: So, Tuesday the 25th, around 11 a.m. to 1 p.m. Meredith, may I have your last name?
Phone Staffer Caller: It’s (redacted).
Lead: Confirming spelling: (redacted)?
Phone Staffer Caller: Yes.
Lead: And your full first name: Meredith?
Phone Staffer Caller: Yes, spelled M-E-R-E-D-I-T-H.
Lead: Perfect. Which areas of the property do you typically power wash?
Phone Staffer Caller: It could be anywhere—buildings, clubhouse, garages, grounds, compactor.
Lead: How often do you power wash?
Phone Staffer Caller: Just as needed.
Lead: Okay. Is this the best phone number to contact you?
Phone Staffer Caller: Yes.
Lead: That would be (redacted), correct?
Phone Staffer Caller: Yes.
Lead: Is this still your address: (redacted)?
Phone Staffer Caller: Yes.
Lead: If there’s a conflict, can we move to