Type: Roofing
Lead Grade: C
Name: Oscar (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Amarillo
Ai Transcript:
**Phone Staffer Caller**: Hi, is this Oscar?
**Lead**: Uh, yes, this is him.
**Phone Staffer Caller**: Hi, Oscar. By the way, my name is Jonna, I’m with (redacted). We’re actually calling the area after the recent hail storm to check if you were affected.
**Lead**: Uh, I’m not sure, I don’t think so.
**Phone Staffer Caller**: Oh. Oscar, how about your car? Is there any damages that caused by the hail storm?
**Lead**: No.
**Phone Staffer Caller**: I see. Have you seen any roofing companies or trucks in your street?
**Lead**: I have not.
**Phone Staffer Caller**: Alright. But how about your roofing? Is there any cracks, water damage or leakage?
**Lead**: There’s some shingles that I kind of messed up.
**Phone Staffer Caller**: Okay. But you were affected by the hail storm, correct?
**Lead**: I think so.
**Phone Staffer Caller**: Alright. No problem. For this one, Oscar, we actually offer a free inspection to verify any damages, and of course, we can also provide a free quote to ensure you get the best possible deal. How does that sound?
**Lead**: Yeah, is that a quote, just a quote?
**Phone Staffer Caller**: Yes. So for this one, Oscar, just to confirm, this is (redacted), correct?
**Lead**: Yes, ma’am.
**Phone Staffer Caller**: Alright. And you’re Oscar (redacted), correct?
**Lead**: Yeah.
**Phone Staffer Caller**: Alright, Oscar, do you have an email address so that we can send you…
**Lead**: Yeah, it’s o-a-l-v-i-d-r-e-v under slash twenty seven at yahoo.com.
**Phone Staffer Caller**: Alright, thank you so much for that. And Oscar, have you already filed insurance?
**Lead**: Not yet? No, not yet.
**Phone Staffer Caller**: Alright. So, again, you’re unsure if you were affected by the hailstorm, but you can see a damage, correct?
**Lead**: Yeah, yeah, yeah.
**Phone Staffer Caller**: Alright. So here’s what we’re going to do. I’ll go ahead and hand this information over to our Project Manager, and they’ll give you a call to set up a time to come by. We’ll also note any damages and work with you to get applicable insurance coverage. For this one, Oscar, is this your best callback number, the one ending in (redacted)?
**Lead**: Yes, ma’am.
**Phone Staffer Caller**: Alright. What would be the best time to give you a callback?
**Lead**: Maybe around noon is usually the time.
**Phone Staffer Caller**: Okay. Thank you so much for giving that. I’ll go ahead and update that one. And, Oscar, thank you so much for picking up the call, and we will update you anytime soon, okay?
**Lead**: Okay, thank you.
**Phone Staffer Caller**: Thank you. Bye-bye. You have a good one.
**Lead**: Bye.