Type: Power Washing
Lead Grade: Cold – A
Name: Valerie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through strategic cold calling. In this call, we contacted a property representative in Austin to schedule an on-site visit for a power washing service inquiry. The conversation resulted in securing a time for our client’s project manager to assess the property’s needs. This demonstrates how cold calling for leads can effectively generate business opportunities for companies in the home service industry. Below is the redacted information from the call to maintain privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling our community! After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press one. If you do not agree to text, press two. This call, and the information you provide, may be recorded and used by the property and third-party service provider for quality and product improvement purposes. Thank you for calling (redacted). How can I help you?
Lead: Hi, this is Kris from (redacted). I’m checking, when is the best time that we could drop by at the office?
Phone Staffer Caller: The best time for you to stop by the office?
Lead: Yeah.
Phone Staffer Caller: Go ahead.
Lead: Yeah. Gotcha. Gotcha. How about this coming Monday, the 17th, between 12 to 3 p.m.? Would that be a good time?
Phone Staffer Caller: Yes, ma’am, we’re open during those hours. And may I have your name at least so that I can take notes?
Lead: Yes, sir. Sure. My name is Valerie.
Phone Staffer Caller: Valerie, that is with a V for victory, right?
Lead: Yes.
Phone Staffer Caller: Thank you so much, Valerie. Let me confirm the name of the business is (redacted). Best call back for you is (redacted), and your office is still at (redacted), Austin, Texas?
Lead: Yes.
Phone Staffer Caller: Thank you so much, Valerie. And Valerie, if you don’t mind, may I know your position at the office? Are you at the front desk, the manager, or something?
Lead: No, I’m just office staff. I’m one of the office staff members, just part of the team.
Phone Staffer Caller: All right. Are you allowed to make decisions when it comes to setting up the appointment, power washing, and other stuff?
Lead: We all can.
Phone Staffer Caller: Gotcha. Thank you so much, Valerie. And by the way, Valerie, do you have an email where I can send the confirmation of our appointment this Monday?
Lead: Of course. (redacted).
Phone Staffer Caller: (Redacted), right?
Lead: Yes, thank you.
Phone Staffer Caller: And Valerie, will you be the one to assist my project manager when we come by this Monday for a quick tour of 10 to 15 minutes of the property?
Lead: I can be one of them if they ask for me directly. But if not, any of our team members will be able to help.
Phone Staffer Caller: Sure, sure, but I will note here that you will be the one to assist my project manager, and if not, one of the team, correct?
Lead: Yes, you can do that. That’s fine.
Phone Staffer Caller: Gotcha. Thank you so much, Valerie. And Valerie, do you happen to know who’s the property manager or the maintenance manager?
Lead: You can go ahead and put my name, that’s fine.
Phone Staffer Caller: All right. Got that. And Valerie, do you happen to know when they usually do the power washing at the property, or no?
Lead: We have our team handle that, so it’s just when needed.
Phone Staffer Caller: Gotcha, gotcha. Thank you so much, Valerie, for this. I think I’ve got everything that I need. See you this upcoming Monday the 17th between 12 and 3. Have a great day.
Lead: OK, thank you. Bye-bye.
Phone Staffer Caller: Thanks. You as well. Bye-bye.
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