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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: Derick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies like cold calling. In this transcript, we reached out to a property manager in Austin to introduce power washing services for their residential community. The manager agreed to a brief site visit and showed interest in receiving a price quote for cleaning the parking garages. This is a strong example of how outbound marketing for home service companies can open doors to new clients with strategic, professional outreach. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller: Thank you for calling (redacted). How may I help you?

Lead: Hi, this is Chris. I’m looking for the best time to drop by at your office, maybe next week?

Phone Staffer Caller: Yeah, are you coming in for a tour?

Lead: Yes, you heard it right. I’m trying to have a quick tour of the property for like 10 to 15 minutes, maybe next week, depending on your availability.

Phone Staffer Caller: Yeah, that works. Can I go ahead and get your name?

Lead: Sure, my name is Chris with (redacted). By the way, I wasn’t able to get your name as well.

Phone Staffer Caller: Yes, my name is Derek.

Lead: Derek! Thank you so much. And Derek, are you the property manager or the leasing consultant?

Phone Staffer Caller: Correct, I’m the property manager.

Lead: Gotcha, thank you. My name is Chris, by the way. Derek, tomorrow between 12 to 3, is that your available time?

Phone Staffer Caller: Monday from 12 to 3.

Lead: And are you looking for a specific floor plan?

Phone Staffer Caller: We are trying to have a tour of the property in 10-15 minutes of your time, like next week. This is a quick tour together with my project manager. We are trying to introduce our power washing services to the community and the neighborhood as well. No rush, no pressure as well to any decisions. This is just a quick touch base. We are just introducing our power washing services so that maybe in the future, if you need our help, you may consider us?

Phone Staffer Caller: I’m not opposed to it.

Lead: Okay, yeah, thank you so much. How about Monday? Are you available at that time or no?

Phone Staffer Caller: I am, but I won’t be able to walk the property. I can do a simple introduction and show you the areas that we would look into possibly power washing, which is just our parking garages. But for a walk throughout the property, I won’t be able to do that.

Lead: Sure, sure. That would be awesome as well, Derek, because this would only take 10 to 15 minutes, and then we will be providing you with a free quotation of our prices for our services as well. So let’s go ahead with this.

Lead: Let me just confirm so we can arrive at the correct address. Your property is still at (redacted), right?

Phone Staffer Caller: Yes, that’s correct.

Lead: Thank you so much, Derek. And Derek, do you have any email where we can send our company materials ahead of time?

Phone Staffer Caller: Yeah, it would be (redacted).

Lead: (redacted), thank you so much. And Derek, can I have your last name as well?

Phone Staffer Caller: (redacted).

Lead: (Redacted), that is with an “ez” at the latter part, right?

Phone Staffer Caller: Correct.

Lead: Thank you so much, Derek. And Derek, you mentioned that you are available to have a tour, especially in the parking lot or parking area that possibly could have a power wash.

Lead: But aside from you, who would be available to give my project manager a quick tour for like 10 to 15 minutes?

Phone Staffer Caller: Besides myself, they’re welcome to talk to anybody from the front office. Like I said, it would be more so just a project manager coming on site and looking at the parking garages.

Phone Staffer Caller: But nobody would necessarily be able to walk with them just because we are limited with staffing at the moment.