Type: Power Washing
Lead Grade: Cold – A
Name: Latonia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies boost their lead generation through strategic outbound calling. In this call, we connected with a leasing consultant at a residential property in Austin while attempting to reach the property manager to offer power washing services. Though we weren’t able to speak directly with the decision-maker, we gathered key contact information and confirmed property details to follow up later. This kind of proactive outbound marketing for home service companies is a proven approach to get more leads and open doors for new business. Below is the redacted transcript of the conversation to protect personal information.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). If you are interested in leasing information please press one. If you are a resident, please press two. For all other (redacted) business or if you are a vendor, please press three. Your call may be recorded to ensure the highest quality of service. For information about (redacted) Privacy Policy please visit (redacted).
My name’s MacKenzie, how can I help you?
Lead:
Hi, hi there Mackenzie. Good afternoon, Al here. Is this (redacted)?
Phone Staffer Caller:
This is (redacted). How can I help you?
Lead:
Okay awesome, um yeah, it’s Al here. I’m a vendor for the power washing. Are you the property manager?
Phone Staffer Caller:
I am not, unfortunately. She is unavailable at the moment…
Lead:
Oh, ok.
Phone Staffer Caller:
I can provide you her email if you need to reach out to her.
Lead:
Yes, please. May I know the best email address?
Phone Staffer Caller:
Yeah! So it’s going to be lwitson — W-H-I-T-S-O-N.
Lead:
Mmhmm.
Phone Staffer Caller:
@camdenliving.com. Her name is LaTonya — L-A-T-O-N-I-A.
Lead:
Okay, Ms. LaTonya Witson. That’s the Property Manager?
Phone Staffer Caller:
Mmhmm, LaTonya Witson.
Lead:
Okay, let me just double check the email, Mackenzie. I gotta see if I got it right. That’s L-W-H-I-T-S-O-N at C-A-M-D-E-N-L-I-V-I-N-G dot com?
Phone Staffer Caller:
That’s it.
Lead:
Okay, awesome. I just need to confirm if I got the address right for the apartment — that’s (redacted).
Phone Staffer Caller:
That’s correct!
Lead:
Okay, awesome. Um, yes, McKenzie, just wanted to confirm though if she’s going to be back at the office tomorrow morning. Maybe you could try to call back again?
Phone Staffer Caller:
So she is actually in office. She’s probably going to be heading out in about eight minutes or so, um, but she was here today. She’ll be here tomorrow as well. She works at two properties, so she’s at (redacted) right now.
Lead:
Okay, got it. I’ll just try tomorrow, maybe, you know she’s available by then. And are you the ASSISTANT property manager?
Phone Staffer Caller:
No, I’m a leasing consultant.
Lead:
Leasing consultant, okay, gotcha. I just want to — before I go, is this the best phone number to reach you guys at, ending 9016? That’s the one that I’m calling.
Phone Staffer Caller:
Uh, let’s see. Actually, our phone number, our mainline to reach us at is going to be (redacted).
Lead:
Okay, yeah, hold on, I wasn’t able to follow that. I’m so sorry, is that 512…? Sorry, that confused me, I was like, uh, that doesn’t sound right.
Phone Staffer Caller:
Um, yes, so it is going to be (redacted).
Lead:
So that’s (redacted)?
Phone Staffer Caller:
That’s correct. And then can I — do you want me to go ahead and save your information as well so we can know when you’re calling back? What’s your first name, sir?
Lead:
Oh yeah, it’s Al — E for eagle, L for lima.
Phone Staffer Caller:
Okay, perfect. Awesome. Thank you so much for your time, Mr. Al. You have a great day, okay? Enjoy