Type: Power Washing
Lead Grade: Cold – A
Name: Paige (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we focus on outbound marketing for home service companies by using strategic cold calling to connect with potential leads. In this transcript, our agent contacted a community assistant at a property management office in Texas to offer power washing services on behalf of our client. Although the manager wasn’t available at the time, we successfully collected contact details and scheduled a follow-up call to coordinate an estimate—demonstrating how outbound efforts can help generate solid business opportunities.
If you’re wondering how to cold call for leads for a home service company, interactions like this are a great example of how persistence and the right messaging can open doors. Below is the redacted transcript from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Hi Catalina, this is Speza, thank you so much for answering my call, how are you?
Lead:
I am good and yourself?
Phone Staffer Caller:
I am doing great as well. Thank you so much for asking, I appreciate that one. Catalina, just trying to ask if we can stop by into your office sometime next week, to reach your manager.
Lead:
Is there anything particular that you are wanting to reach our manager regarding?
Phone Staffer Caller:
Oh yes, I’m trying to see if we can stop by into the office and then talk to the manager about a proposal regarding one of our power washing services, because our estimator is just right now in the area up until the end of the month of April, so he is just taking his chances to connect with the manager of the business that is located in the area.
Lead:
Yeah, of course. So I’m not too sure what my manager’s schedule will be like next week. Also, they are out for lunch right now and she just left. So if you want though, you can just send us an email and I can go ahead and forward that to my manager so she can give you like a response of like a date and time that would work better for her, because I’m not too sure what her schedule will look like next week.
Phone Staffer Caller:
Oh, yes, of course, I can. I can definitely do that. May I know what the best email for that is, please?
Lead:
Yeah, of course. I can go ahead and tell you—just let me know whenever you’re ready.
Phone Staffer Caller:
Yes, I’m ready.
Lead:
It’s going to be crest@pearl—C-R-E-S-T at P-E-A-R-L—and then it’s going to be the @ symbol—(redacted).com.
Phone Staffer Caller:
Mark can find this comic compass within you? It’s a cross within you, right?
Lead:
I’m sorry. Can you repeat it for me, please?
Phone Staffer Caller:
Crest@pearl as in (redacted).com. And what’s the spelling again?
Lead:
Her last name—is that what you said?
Phone Staffer Caller:
Yes.
Lead:
It’s (redacted), so it’s double P, A, double P, A, L.
Phone Staffer Caller:
Thank you. I’m speaking with again right now please—this is Catalina?
Lead:
Catalina.
Phone Staffer Caller:
Catalina, are you the manager, the leasing agent, or—
Lead:
I’m the community assistant.
Phone Staffer Caller:
A community assistant. And just to confirm, (redacted) is located at (redacted), Texas, (redacted), right?
Lead:
Yes, correct.
Phone Staffer Caller:
Thank you, Catalina. I appreciate this one, but I just want to know—what do you think would be the best time for me to call back so that I can reach Paige on the phone?
Lead:
I’m not too sure, just because we have, like, 3 properties, so she’s in and out of the office—sometimes she’ll go to different buildings and properties. So I’m not too sure what would be a good time. If you wanted to reach back out, like this Friday around this time, to see if we can get a response from her—would you like to speak to her? I just know that she’s usually at different properties and she usually has a lot of meetings during the week, so I’m not sure what would be a specific time.
Phone Staffer Caller:
Sure. No worries. That’s a big help, actually, Catalina. I’ll