Type: Power Washing
Lead Grade: Cold – A
Name: Elizabeth (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this transcript, we contacted a leasing specialist at an apartment community to schedule a property visit for a power washing consultation. The specialist confirmed availability and provided key contact details for further discussions. This interaction highlights how outbound marketing for home service companies can effectively generate leads and new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted). Michelle speaking. How can I help you?
Lead: Hi, Michelle, this is Chris from (redacted). We are actually trying to track when would be the best time for us to drop by the office sometime this week?
Phone Staffer Caller: Yeah, we’re open from 9 to 6, so any time between that is fine.
Lead: Oh, I see. That is great. Michelle, would Wednesday, March 12th, between 12 to 3 p.m. be a good time?
Phone Staffer Caller: Yeah, we can plan for that.
Lead: Great to hear. Michelle, just to confirm, the name of the business is (redacted), and the best callback number for you ends in (redacted). You’re still at (redacted), right?
Phone Staffer Caller: Yes. The only thing is our property is now called (redacted).
Lead: Gotcha. Thank you so much, Michelle, for that information. Do you have an email where I can send our company’s material ahead of time?
Phone Staffer Caller: Yes, let me read that off to you. Whenever you’re ready.
Lead: I’m ready.
Phone Staffer Caller: It’s my first name, Michelle, which is M-I-C-H-E-L-L-E, then a period. Then Collins: C-O-L-L-I-N-S, and then the at sign, followed by (redacted).
Lead: Thank you. Let me read it back. That would be Michelle.Collins@(redacted), correct?
Phone Staffer Caller: Yes. At the end of Collins, did you get the “S”?
Lead: Oh, I wasn’t able to get that, but yes, now I have it. So that would be Michelle.Collins@(redacted), correct?
Phone Staffer Caller: Yes, ma’am.
Lead: Thank you so much, Michelle. Are you the property manager or general manager of the property?
Phone Staffer Caller: I’m the leasing specialist.
Lead: Thank you. Are we allowed to set this appointment for that date just so we can come by the office?
Phone Staffer Caller: Yes, you can. Let me see if I can block it off. What was the name of your company again?
Lead: Yes, I’m with (redacted) Power Washing.
Phone Staffer Caller: Okay, power washing.
Lead: And Michelle, I think I’ve got everything I need, so see you this upcoming Wednesday. Before I forget, do you happen to know the name of the property manager?
Phone Staffer Caller: Yes, her name is Elizabeth Posh.
Lead: That’s with a “V” or with an “S”?
Phone Staffer Caller: A “V.” Elizabeth Posh.
Lead: Thank you. And Michelle, will you be the one assisting my property manager for the tour of the property for approximately 10 to 15 minutes, or will it be Elizabeth?
Phone Staffer Caller: It will be one of us. Since my general manager, the portfolio manager who handles that, works off-site, it will be one of the leasing agents conducting the tour.
Lead: Got it. So either you or one of the available leasing agents, right?
Phone Staffer Caller: Yes, ma’am.
Lead: Thank you, Michelle. When do you usually do power washing on the property, if you know?
Phone Staffer Caller: That I do not know. I could give you my manager’s email, as she would be the best person to answer that.
Lead: Oh, I see. That would be great! I can send our company’s materials to both emails. Whenever you’re ready.