Type: Power Washing
Lead Grade: Cold – A
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies like cold calling. In this call, we reached out to a property representative in Austin to introduce power washing services and schedule a time for further discussion. While the decision-maker was unavailable, we secured contact details and arranged for follow-up communication. This example highlights how cold calling for leads can open doors for home service companies looking to expand their business. Below is the redacted transcript to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Good morning, Stenaring Department. This is Irma speaking. How can I help you?
Lead: Hi Irma, this is Chris from (redacted). May I know when is the best time that we can drop by your office?
Phone Staffer Caller: You’re here with who?
Lead: Yes, I’m here with (redacted) power washing company. We are trying to have a touch base because we are having—if my project manager could be able to drive by your office, take approximately 10 to 15 minutes of your time sometime this week, if you’re available of course—so we can have a tour of your property and provide an estimate of our company’s services so that you may consider using us in the future.
Phone Staffer Caller: And this is for washer and dryers, or is this for laundry services?
Lead: Oh, we do exterior power washing. We do your windows, your walls, your patios, your car park garage—everything on the exterior part.
Phone Staffer Caller: Okay, give me one second.
Lead: Sure, sure. Thank you so much, Irma.
Phone Staffer Caller: We’re having a very busy week with different projects going on, so y’all are more than welcome to come by the property and take your own tour. Maybe y’all can just send us what y’all feel like y’all could do?
Lead: If sometime this week isn’t available, how about next week? Maybe on Tuesday or Wednesday? Would that be a good time?
Phone Staffer Caller: Perhaps. It just depends.
Lead: Yeah, the timing depends on you guys. We can drop by anytime. We can come by sometime next week—March 18th. If things don’t go smoothly on the Tuesday, we can come by again on Wednesday, March 19th. Probably around 12 to 3—would that be a good time?
Phone Staffer Caller: Um, sure. That’d be fine.
Lead: Thank you so much, Maddie—I mean, Irma. Let me confirm. The name of your business is (redacted), and the best callback number for you is the one that ends in (redacted), and your place is still at (redacted), Austin, Texas?
Phone Staffer Caller: Yes.
Lead: Gotcha. Thank you so much, Irma. Do you happen to have an email where I can send our company’s material and a confirmation of this visit?
Phone Staffer Caller: It’s toni(sponey)@(redacted).
Lead: So that would be toni@(redacted), right?
Phone Staffer Caller: Yes.
Lead: Thank you so much, Irma. Do you know when power washing is usually done on the property?
Phone Staffer Caller: We don’t. I don’t know the last time we did it. Our maintenance staff takes care of a lot of that.
Lead: I see, I see. That’s totally fine. We can discuss that when my property manager drops by with our team. Irma, are you the general manager of the property?
Phone Staffer Caller: No, I gave you the email for our manager.
Lead: Gotcha. But are you able to make this appointment for power washing, or do we need additional approval?
Phone Staffer Caller: No—that’s why you have to reach out to her. She will confirm with you. She’s just very busy right now.
Lead: Oh, I see. Gotcha. Well, Irma, we’ll send our company’s materials to the email first, then we’ll reach out to your property manager and confirm details with her through email.
Phone Staffer Caller: Okay. Thank you.
Lead: Thank you so much, Irma, and