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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies to generate high-quality leads. In this call, we reached out to a leasing consultant at a residential property in Houston to schedule an on-site visit for exterior power washing services. The consultant confirmed a time for our team to stop by, gather details, and provide service estimates. This interaction demonstrates how cold calling for leads can open doors for home service companies looking to expand their client base. Below is the redacted call information to protect privacy.

Ai Transcript:

**Phone Staffer Caller:** Hi, thank you for calling (redacted), this is Melissa.

**Lead:** Hi Melissa, this is Chris with (redacted). Melissa, if you don’t mind, could we drop by sometime this week or next week, maybe at the office?

**Phone Staffer Caller:** I’m sorry, what is—

**Lead:** Yes, Melissa. My Project Manager and our team are doing a touch-base around the area, and one of the companies we have chosen is you. We’re trying to have some proposals and take at least 10 to 15 minutes of your time. If we could schedule a drop-by or an appointment this week, we can provide some proposals and have a quick tour of your property. We can also provide three estimates or a quotation for our company services.

**Phone Staffer Caller:** Yeah, is this a cleaning service?

**Lead:** Yes, this is a power washing service. To be exact, exterior power washing.

**Phone Staffer Caller:** Okay, we do have landscaping that does that, but feel free to stop by anytime. If you’d like, you can email us any information that you have on hand if you choose to do so. If not—

**Lead:** Thank you so much, by the way, for letting me know about this, Melissa. How about this Thursday, sometime between 12 and 3? Would that be a good time?

**Phone Staffer Caller:** Yes, that is a good time.

**Lead:** Alright, just wanted to confirm, Melissa—the name of the business would be (redacted), the best callback for you is the one that ends in (redacted), and the location is at (redacted).

**Phone Staffer Caller:** Yes, that is correct.

**Lead:** Thank you so much, Melissa. Is there an email that I can send our materials to ahead of time so that you can check them out?

**Phone Staffer Caller:** Yes, whenever you’re ready.

**Lead:** Thank you! I’ll take note of that, and everything will be discussed when we drop by your office, Melissa.

Melissa, you are the property manager, right?

**Phone Staffer Caller:** No, I’m not. I’m in leasing.

**Lead:** Oh, you’re the leasing consultant. But you’re allowed to set an appointment on behalf of the property manager so we can drop by the office for the power washing, right?

**Phone Staffer Caller:** Yeah, that’s right. I can give you a brief tour of the property, and then anything that you gather, you can email over to her.

**Lead:** Gotcha, gotcha! Will you be the one assisting my Project Manager and team on the quick tour, approximately 10 to 15 minutes, this upcoming Thursday? Or would it be a different person?

**Phone Staffer Caller:** Whoever is available. But since you’re on our schedule, you’ll have help—either me or someone else.

**Lead:** Got it. It will either be you or one of the leasing team, right?

**Phone Staffer Caller:** Correct!

**Lead:** Thank you so much, Melissa! I think I have everything I need. Thank you once again for your time and for answering my call. See you this Thursday between 12 and 3, Melissa. Have a great day!

**Phone Staffer Caller:** Thank you! Bye-bye!