Type: Power Washing
Lead Grade: Cold – A
Name: Natasha (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Belmont
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling and outbound marketing. In this call, we connected with the property manager of an apartment complex in Catawba to discuss power washing services. The property manager expressed interest and scheduled an on-site visit to assess the breezeways, siding, and staircases for cleaning needs. This outreach is a great example of how outbound marketing for home service companies can generate valuable business opportunities. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: This call may be monitored or recorded. Thank you for calling (redacted). This is Natasha, how can I help you?
Lead: I’m doing good, how are you?
Phone Staffer Caller: I’m the property manager.
Lead: Boy, some proposal to compare with any other vendor as we were trying to touch base.
Phone Staffer Caller: Sure.
Lead: Sorry about that.
Phone Staffer Caller: You’re fine.
Lead: If you wanted to walk the property and give me quotes, that’s perfectly fine. You have to send it over to my corporate office, and if you can also send it to my email, I can forward it over to them as well.
Phone Staffer Caller: Yeah, I would love to do that. We’ll send you some info via email. And Natasha, when will be the perfect time to meet you tomorrow? Do you think afternoon or morning works best for you?
Lead: I would say morning, just because in the afternoon, we do get a little busier.
Phone Staffer Caller: Yeah, I got ya. We’ll make it around 9 to 10. Do you think that would work out?
Lead: Let’s see here. Sure, that’s fine.
Phone Staffer Caller: Yep, perfect. Can I have your full name, Natasha?
Lead: Sure. Last name is (redacted).
Phone Staffer Caller: Perfect, (redacted). Oh, shoot. I am so sorry. Let me take a look real quick… Oh, shoot. I am so sorry. The time that we can— we’re fully booked for this week, I am so sorry. Can we meet you on the 18th, Natasha?
Lead: Yeah, that’s okay. No problem.
Phone Staffer Caller: That’s perfect. We will do it, let’s say, around 1 to 3 PM. Do you think that can still work out or do you think then still is a perfect time?
Lead: I would just push towards the morning because my lunch is from 1 to 2.
Phone Staffer Caller: Got it. I will take note of that. I do think— oh, shoot. I am sorry. We’re kind of scheduled, but I’ll take note of the preferred time.
Lead: I appreciate that.
Phone Staffer Caller: Natasha, do you have any best email we can just go ahead and send some info to?
Lead: Sure. It’s (redacted).
Phone Staffer Caller: Perfect. (redacted). So (redacted).
Lead: Yes.
Phone Staffer Caller: Perfect. Natasha, if you don’t mind me asking, what are the areas that you guys are normally doing power washing? Also, I can give you a quote when we come by during the 18th.
Lead: I would like to say around April or May.
Phone Staffer Caller: Oh, got it. April or May. What area you guys are doing power washing, or in need of it?
Lead: Oh, it would be in the breezeways and the sides of the building, so mostly siding and stairs.
Phone Staffer Caller: Very understandable. That’s the usual place that needs attention. But I’ll take note of that. Let’s see here. How frequently are you guys doing power washing, though? Once a year?
Lead: I believe it’d be once a year during the summer.
Phone Staffer Caller: Yeah, that makes sense. Alright, I’ll take note of it. I think I do have all the info here. Natasha, I appreciate you a lot. We’ll see you on the 18th, and— well… I mean, sorry, Natasha, you will definitely be the one to personally meet and turn our manager for 10 to 15 minutes on the