Type: Power Washing
Lead Grade: Cold – A
Name: Jessica (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bessemer
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this call, we reached out to a hotel in Bessemer to discuss their pressure washing needs. The front desk representative acknowledged that certain areas, like the entrance where guests unload luggage, could benefit from cleaning. A follow-up meeting was scheduled with the hotel’s general manager to discuss power washing services. This conversation highlights the effectiveness of cold calling for leads and how outbound marketing for home service companies can connect businesses with potential clients. Below is the redacted call information to ensure privacy.
Ai Transcript:
**Phone Staffer Caller:** Thank you for calling the Hampton and Suite Bessemer Birmingham. We’re free Wi-Fi, free hot breakfast, and our clean and fresh Hampton beds are waiting for you. For existing or previous reservations, press 1. For new room reservations, press 2. For sales and events, press 3. For all other needs, please remain on the line. Hampton Inn & Suites Bessemer, this is Cassidy speaking. How can I help you?
**Lead:** Hi, ma’am, good afternoon. This is Al with (redacted) Power Washing. How are you doing?
**Phone Staffer Caller:** Good, how are you?
**Lead:** Alright, I’m doing great. Thank you for asking. Yeah, I’m just checking in since we’re doing some work in the area for pressure washing. Just wanted to check when would be the best day for us to come by the office and speak with the manager.
**Phone Staffer Caller:** I don’t know if she’s back in the office this week. If she is, I think it’s Saturday or Sunday.
**Lead:** Okay. How about next week?
**Phone Staffer Caller:** Monday through Friday would be okay.
**Lead:** Yes, definitely. I can have my project manager come by Monday. Do you think we can do it between 11 a.m. to 2 p.m.?
**Phone Staffer Caller:** I would say Wednesday or Thursday would be better. Monday and Tuesday, she will be busy helping out Housekeeping and getting things going.
**Lead:** Oh, okay. Let’s move it to Wednesday, March 19th, between 11 a.m. to 2 p.m.
**Phone Staffer Caller:** Perfect.
**Lead:** And what’s the name of the manager?
**Phone Staffer Caller:** Jessica.
**Lead:** Can I have her last name as well?
**Phone Staffer Caller:** It’s White. Like the color white.
**Lead:** Got it. And she’s the general manager?
**Phone Staffer Caller:** Yes.
**Lead:** Alright. So what we’re going to do is come by the office and see what you guys need for pressure washing. Just wanted to ask—how often do you pressure wash the hotel?
**Phone Staffer Caller:** That is definitely a question for her. I could not tell you.
**Lead:** No problem. But how do you think the hotel’s exterior looks right now?
**Phone Staffer Caller:** I would say we could definitely use it in some spots. Usually, we wait until it gets pretty bad before doing it. I don’t know if we have a set schedule or not.
**Lead:** Gotcha. Which areas do you think need cleaning the most?
**Phone Staffer Caller:** Definitely right outside the front doors where people park their cars and unload their luggage.
**Lead:** Got it. How about the exteriors? Do you think that’s something we could help with?
**Phone Staffer Caller:** That would be the manager’s decision.
**Lead:** Okay, no problem. And just for my reference, may I have your name and position?
**Phone Staffer Caller:** It’s Cassidy, and I work the front desk.
**Lead:** Okay, Cassidy. Front desk. I’ll set up a schedule for a visit on Wednesday for my manager and your manager. So just to confirm, the visit is scheduled for Wednesday between 11 a.m. and 2 p.m.?
**Phone Staffer Caller:** Yes, between 11 and 2.
**Lead:** And if anything comes up on Wednesday, we can also do Thursday at the same time?
**Phone Staffer Caller:** Yes.
**Lead:** Is this a good contact number to reach you?
**Phone Staffer Caller:** Yes.