Type: Power Washing
Lead Grade: Cold – A
Name: Alicia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate quality leads through cold calling. In this transcript, we reached out to a property management office in Charlotte to connect with the decision-maker for power washing services. While we weren’t able to reach them directly, we secured contact information and scheduled a follow-up, demonstrating the effectiveness of persistence in cold calling for leads. This is a great example of how home service outbound lead generation can open doors to new business opportunities. Below is the redacted call information to maintain privacy.
Ai Transcript:
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**Phone Staffer Caller:** Wesley Village, this is Natalia. How may I help you?
**Lead:** Hi, good afternoon, this is Kim. How are you?
**Phone Staffer Caller:** Good, how are you?
**Lead:** Very good, thank you. I’m calling from (redacted) power washing services. Do you know who the best person would be to speak to about that?
**Phone Staffer Caller:** She is taking care of something at the moment, so she won’t be able to take the call.
**Lead:** That’s okay. Do you think I could call back at a later time or tomorrow?
**Phone Staffer Caller:** Probably tomorrow, and then I will just let her know as well.
**Lead:** Okay, got it. Do you think I could send an email as well, by any chance?
**Phone Staffer Caller:** Yes, yes. That would work as well. Let me know when you’re ready, and I can provide you with an email.
**Lead:** Alright, well, thank you so much. Yeah, I’m ready for the email.
**Phone Staffer Caller:** Okay, so it is Wesley Village.
**Lead:** Wesley Village, aha.
**Phone Staffer Caller:** At (redacted).
**Lead:** Perfect, thank you so much. Wesley Village at (redacted). And, um, what’s going to be the name of the manager I’ll be sending this over to?
**Phone Staffer Caller:** Yes, her name is Alicia.
**Lead:** Alicia, alright. And the last name?
**Phone Staffer Caller:** Oh, let me see. Her last name is… it’s complicated.
**Lead:** Sorry about that. Would you be able to spell it for me?
**Phone Staffer Caller:** Give me one second.
**Lead:** Yeah, yeah, don’t worry.
**Phone Staffer Caller:** Alright, okay, so her last name is H-I-R-T-R-E-I-T-E-R.
**Lead:** Oh, okay, I got it, indeed. Yeah, that’s very unique and complicated. But that’s good! She’s probably used to saying it for sure.
**Lead:** Did I get the correct address for you guys? (redacted) in Charlotte, North Carolina, and the zip code is (redacted)?
**Phone Staffer Caller:** Yes, correct.
**Lead:** Perfect. Thank you so much. And she’s the property manager?
**Phone Staffer Caller:** No, she’s the assistant. We don’t have a property manager at the moment, so she is the one handling things.
**Lead:** Okay, thank you so much. And I really apologize—I forgot your name. What was your name?
**Phone Staffer Caller:** My name is Natalia.
**Lead:** Natalia? Oh wow! My baby girl is also named Natalia, and she’s going to be having her birthday tomorrow.
**Phone Staffer Caller:** Oh nice! Happy birthday!
**Lead:** Yes, thank you so much. Well, thank you so much, Natalia. Am I calling the leasing agent or front desk?
**Phone Staffer Caller:** Yes, the front desk.
**Lead:** The leasing agent. Got it. Well, thank you so much, Natalia. This is definitely a big help. I’ll go ahead and send the email, and I’ll try to call back tomorrow. What time do you open, like nine or ten?
**Phone Staffer Caller:** We’re open from ten to six.
**Lead:** Ten to six, okay, got it. Oh, there’s still one hour left. Do you think I could try calling back in like 30 minutes?
**Phone Staffer Caller:** I’m not sure. We were in training, so she’s getting caught up on everything right now