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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: David (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cypress

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling strategies. In this call, we reached out to a business in Cypress, TX, to offer power washing services. After gathering information about the best time to visit, we scheduled a follow-up to discuss an estimate with the manager. This is a great example of how cold calling for leads can help home service companies connect with potential clients. Below is the redacted call transcript to ensure privacy.

Ai Transcript:

**Phone Staffer Caller:**
Hi and thank you for calling (redacted), this is Carlos. Can you please have your first and last name?

**Lead:**
Thank you so much for answering my call. How are you?

**Phone Staffer Caller:**
Doing fine, how are you today?

**Lead:**
I’m doing great, thank you for asking. By the way, Carlos, I’m calling because I just want to take my chances right here and I would like to ask what is the best time for us to drop by into your office on (redacted)?

**Phone Staffer Caller:**
Good question. Our offices are open from Tuesday to Saturday. Tuesday to Friday is from 9 a.m. to 5:30 p.m. and Saturday as well. Pretty much, it’s Tuesday to Saturday. Sundays and Mondays the office is closed.

**Lead:**
Oh, I see. That’s perfect. Do you think we’d be able to drop by between 1 p.m. to 3 p.m.? Would it be possible, Carlos?

**Phone Staffer Caller:**
Yes, absolutely.

**Lead:**
That’s perfect. Carlos, I just want to confirm—may I know, are you the manager?

**Phone Staffer Caller:**
I am not. Because the office is closed today, you are talking to the sales and service center for this facility.

**Lead:**
Oh, I see. Yeah. The manager will be there tomorrow, pretty much?

**Phone Staffer Caller:**
Yes.

**Lead:**
Oh, tomorrow. But do you have the manager’s email address? I’m going to call back tomorrow just in case. But do you have their email address?

**Phone Staffer Caller:**
Sure.

**Lead:**
If we’re able to connect with them?

**Phone Staffer Caller:**
Sure, it’s (redacted)@(redacted).com.

**Lead:**
Perfect. That’s (redacted)@(redacted).com?

**Phone Staffer Caller:**
That is correct, yes.

**Lead:**
Perfect. Carlos, I just want to ask—may I know what’s the manager’s name?

**Phone Staffer Caller:**
His name is David.

**Lead:**
David, I see. I was just going to look for David. May I know David’s last name, Carlos?

**Phone Staffer Caller:**
We can only see their first name. We are not able to see the last name here.

**Lead:**
OK. And would you be going to the office tomorrow to see some units, may I ask?

**Phone Staffer Caller:**
Oh, I’m sorry.

**Lead:**
Not exactly. We would like to drop by to visit your manager. We would like to discuss the power washing service that we offer. So we’re just trying to reach out and provide an estimate and a proposal. Maybe your manager will be interested. If not, that’s all right with us.

**Phone Staffer Caller:**
No worries. And can I ask you, Ceci, what is your phone number?

**Lead:**
Yeah, my phone number—you can reach me at (redacted).

**Phone Staffer Caller:**
Just in case, I will go ahead and send this as well to the manager. So perhaps if you’re unable to make it tomorrow, they can call you if interested in those services as well.

**Lead:**
That’s perfect. Just to confirm, Carlos, this (redacted) is located at (redacted). Am I right?

**Phone Staffer Caller:**
That’s exactly correct.

**Lead:**
Perfect. And sorry, I missed that—Carlos, may I know your designation in the company again?

**Phone Staffer Caller:**
Sure.