Type: Power Washing
Lead Grade: Cold – A
Name: Naiomi (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this call, we contacted an apartment community in Dallas to schedule a proposal for power washing services. The leasing agent provided essential details and coordinated a meeting with the property manager for a walkthrough of the property. This is a great example of how cold calling for leads can be an effective strategy for connecting with decision-makers in the home service industry. Below is the redacted call information for privacy.
Ai Transcript:
**Phone Staffer Caller:**
This call may be monitored or recorded for quality assurance. This call and information you provide may be recorded and used by a third party. Policy is at (redacted).
**Lead:**
Good morning.
**Phone Staffer Caller:**
Jessica here for a power washing company who is sending a proposal to (redacted). I’m hoping to speak to a property manager.
**Lead:**
Yes, she’s busy right now talking to the assistant manager. Can I leave a message?
**Phone Staffer Caller:**
Oh yeah. Maybe you can help me instead. Ma’am, I only wanted to know the best time to meet. My manager would like to provide a quick proposal in person, so do you think anyone of them, the assistant or the main manager, is available tomorrow?
**Lead:**
Both of them will probably be here, yes.
**Phone Staffer Caller:**
Okay, are you authorized to create an appointment? Maybe give me a time?
**Lead:**
We open from, I believe, I’m trying to remember… from 9 to 7. Yeah, 9 to 7.
**Phone Staffer Caller:**
Gotcha. What about 11 o’clock or earlier?
**Lead:**
That would be fine.
**Phone Staffer Caller:**
You’re authorized to create the appointment on their behalf, right?
**Lead:**
On my behalf, yeah.
**Phone Staffer Caller:**
Okay, what’s the email so I can send it to you right now? You could send it over to the property manager really quickly.
**Lead:**
Her email will be, well, the email for us is (redacted)@ticommunities.com.
**Phone Staffer Caller:**
Okay, what’s the name of the property manager?
**Lead:**
Naomi.
**Phone Staffer Caller:**
Naomi. A consultant, a staff with zero name.
**Lead:**
Hello, my name is Liz. I’m the leasing agent up here. Leasing professional.
**Phone Staffer Caller:**
Alright, hold on let me put that here. Correct me if I’m wrong on the information that I have on file. So, the business name is (redacted). The address that we have on file is (redacted), correct?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, thank you. Madam, a couple of questions. Not sure if you are aware, but if not that will be fine. Like I said, we are offering soft and power washing. This includes almost the entirety of the facility, like the exterior, poolside, parkway, driveway, and everything. Do you have any idea when was the last time that a power washing was done?
**Lead:**
I have no idea. I’m just barely starting here as a temporary.
**Phone Staffer Caller:**
Okay, not a problem. I will try to figure that out, but you could…
**Lead:**
No, no. Yeah, you’re fine.
**Phone Staffer Caller:**
It’s okay. Just one last question. Since you’ve been there, of course, what area do you think needs cleaning the most?
**Lead:**
Well… I am not sure. Maybe parking?
**Phone Staffer Caller:**
It’s okay, it’s not a problem. Yeah, I’ll just put that in here. Maybe parking.
**Lead:**
No, no, no, you’re fine.
**Phone Staffer Caller:**
Again, this is just a couple of notes, because my manager—oh, the name of my manager is Julio. He is local and he’s the one doing the visitations of properties. I just want to give him a little idea about this. That is almost everything I need.
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