Type: Power Washing
Lead Grade: Cold – A
Name: Nicole (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denton
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling and outbound marketing. In this example, our team reached out to a property representative in Denton, Texas on behalf of a power washing client. The leasing consultant expressed interest in receiving a proposal for services and provided contact information for the property manager. As a result, a follow-up call and email were initiated to move the lead forward.
This call demonstrates how cold calling for leads remains a powerful strategy for home service companies looking to expand their reach and connect directly with decision-makers. Below is the redacted transcript from that outreach to ensure individual privacy.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). We value your time and will be with you promptly. This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful homes, Press 1.
If you are a resident with a maintenance emergency, Press 2.
If you are a resident and need to place a routine maintenance request, Press 3.
If you are a resident and need to reach the Courtesy Officer, Press 4.
If you are a vendor or have a question for the office staff, Press 5.
If you are over 50 years of age, Press 6.
Phone ringing
Phone Staffer Caller:
Thank you for calling (redacted). My name is Lily, how can I help you?
Lead:
Hi Lily, this is Raj with (redacted) Power Washing. How are you?
Phone Staffer Caller:
I’m good, how are you?
Lead:
That is great to hear. I’m actually calling—I’m looking for the best person to speak with regarding our power washing services. This is Raj with (redacted) Power Washing.
Phone Staffer Caller:
Yeah, were you looking—yeah, were you looking to do like power wash services for us, or—
Lead:
Yeah, that is correct, Lily. I’d just like to take this opportunity—one of our project managers is just standing by right now. He’s auditing properties and providing proposals, so he wanted to know if he can drop by sometime maybe this week.
Don’t worry—no obligation, no commitment. I just wanted to provide the proposal for a power washing service.
Phone Staffer Caller:
Alright, yeah. Let me actually—I’ll take down some information from you and I will have my manager reach out to you.
Lead:
Yes sure. Or if you want, you can actually give me the email so we can send an email to the manager and from there we can communicate, if that’s okay.
Phone Staffer Caller:
Ok.
Lead:
Ok.
Phone Staffer Caller:
It’s gonna be (redacted) at (redacted).com
Lead:
(redacted) at (redacted).com? E-R-A at W-E-S-T-D-A-L-E.com, right?
Phone Staffer Caller:
Yes. D as in dog.
Lead:
Ok, thank you for that. And then may I know the name of the property manager?
Phone Staffer Caller:
The property manager is Nicole.
Lead:
Nicole. And her last name really is?
Phone Staffer Caller:
(redacted).
Lead:
K-I-R-K…okay, thank you for that. And you said that your name is Liz, like the flower—L-I-L-Y, right?
Phone Staffer Caller:
Correct, L-I-L-Y, yes.
Lead:
Are you like the assistant manager or the leasing consultant there?
Phone Staffer Caller:
Leasing, yes.
Lead:
Ok, thank you for this. And this is for (redacted), (redacted) Avenue C in (redacted), Texas (redacted)
And this is still your best callback number, (redacted), right?
Phone Staffer Caller:
You are correct, yes.
Lead:
When will she be available for a callback at least? Maybe I could try next week or on Friday?
Phone Staffer Caller:
Yeah, I can see when she would be available. And then actually I got your number down, so again we can call you back as soon as she gets a chance, ok?
Lead:
Yes please, thank you so much.
Phone Staffer Caller:
Of course