Type: Power Washing
Lead Grade: Cold – A
Name: Christina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Euless
Intro:
At Phone Staffer, we help home service companies generate more leads through cold calling and outbound marketing strategies. In this call, we reached out to a property management office in Texas to offer power washing services. While the decision-maker was unavailable, we gathered key contact information and scheduled a follow-up, demonstrating how outbound marketing for home service companies can identify potential opportunities. Below is the redacted transcript to ensure privacy while showcasing the effectiveness of our outreach.
Ai Transcript:
“`
Phone Staffer Caller: For quality and training purposes, this call may be recorded. Hello. Thank you for calling Pointe at Fair Oaks. For leasing, please press 1. For maintenance or any other residential services, please press 2. Thank you for holding. Stay on the line, and we will be with you shortly. Thank you for calling The Pointe at Fair Oaks. This is Nora. How can I help you?
Lead: Hi there, Nora. Good afternoon. This is Will, by the way, and I’m calling from (redacted). We’re reaching out to see if we can set up an appointment with your property manager.
Phone Staffer Caller: That would be my manager. She handles all of that.
Lead: Oh, I see. We offer a power washing service, and we’d like to drop by the property to introduce our services.
Phone Staffer Caller: What I can do is ask you to call back in about two hours.
Lead: Great! Just to confirm—two hours from now?
Phone Staffer Caller: Yes, I’d say about two hours, just to be safe.
Lead: Perfect. Could you provide me with her email address so I can send over a quote?
Phone Staffer Caller: Yes, I can give you her email.
Lead: Fantastic. And what’s the name of your property manager?
Phone Staffer Caller: We are managed by (redacted) Property Management.
Lead: OK, I see. What’s your property manager’s name?
Phone Staffer Caller: Her name is Christina.
Lead: How do you spell the last name?
Phone Staffer Caller: It’s (redacted).
Lead: Got it. Thanks, Nora. Do you know how often you power wash the property?
Phone Staffer Caller: I’m not sure, unfortunately.
Lead: No worries. Do you typically power wash hallways?
Phone Staffer Caller: Yes, usually the hallways.
Lead: OK. How about patios, balconies, or the siding?
Phone Staffer Caller: I don’t think so, no.
Lead: OK, cool. I’ll go ahead and send over our company info via email. What’s the best email address?
Phone Staffer Caller: Give me a moment. I’ll provide it to you now.
Lead: Awesome.
Phone Staffer Caller: The email is (redacted). Both my manager and I have access to it, so once I see your email, I’ll let her know you reached out regarding your services.
Lead: Great! And, if you don’t mind me asking, what’s your position?
Phone Staffer Caller: I’m the assistant manager.
Lead: Got it. Since you are the assistant manager, are you authorized to schedule an appointment? We’d just stop by the property to give you a quote.
Phone Staffer Caller: Unfortunately, no. Only my manager can make those decisions.
Lead: Understood. You can only work with approved appointments.
Phone Staffer Caller: Yes, exactly.
Lead: No problem. I just want to confirm—your address is (redacted), Texas (redacted), correct?
Phone Staffer Caller: That’s right.
Lead: Awesome! Nora, thanks for your help. I’ll call back in about two hours, around 2:30 p.m. Central Time. In the meantime, I’ll send you an email with our company information.
Phone Staffer Caller: Sounds good.
Lead: Thank you!
Phone Staffer Caller: You’re welcome.
Lead: I appreciate your time, Nora. Have a great day!
Phone Staffer Caller: You too. Take care.
“`