Type: Power Washing
Lead Grade: Cold – A
Name: Alisa (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Harvey
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this call, we reached out to a business owner in Harvey, Louisiana, to schedule an appointment for a power washing estimate. The general manager expressed interest in having the facility’s entryway and some interior floors cleaned, and an appointment was set for a free quote. This is a great example of how outbound marketing for home service companies can bring in valuable leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted)! My name is Alyssa, are you a current member?
**Lead:**
No. Actually, yes, I’m Emily. I’m here with (redacted), so my project manager would like to drop by the office to talk with the manager who makes decisions when it comes to power washing the facility.
**Phone Staffer Caller:**
Okay, when would they like to stop by?
**Lead:**
Oh, I can set an appointment then. Am I speaking with the manager?
**Phone Staffer Caller:**
Yes, ma’am.
**Lead:**
Let me check here. So, I have Monday available. Would it be best to drop by between:
– 9 a.m. to 11 a.m.
– 11 a.m. to 1 p.m.
– 1 p.m. to 3 p.m.
– 3 p.m. to 5 p.m.?
**Phone Staffer Caller:**
You can do 11 a.m. to 1 p.m.
**Lead:**
11 a.m. to 1 p.m. – it will take approximately 10 to 15 minutes. My project manager could tour the facility with you and give you a free quotation and proposal. Would you be able to assist him at that time on Monday?
And the backup date would be Tuesday, same time, 11 a.m. to 1 p.m.
Who am I speaking with, please?
**Phone Staffer Caller:**
My name is Alyssa. I’m the general manager.
**Lead:**
Alyssa, that would be spelled A-L-Y-S-S-A?
And the business name is (redacted)?
And it’s located at (redacted)? Is this all correct?
**Phone Staffer Caller:**
No, ma’am, that’s not our address.
**Lead:**
Okay. Can I have your address, please?
**Phone Staffer Caller:**
I’m sorry. Sorry. We are (redacted).
**Lead:**
Mmhmm.
**Phone Staffer Caller:**
Yeah. And it’s located at (redacted).
**Lead:**
Yep, that’s our address. Thank you.
So, Alyssa, what’s the best email where we can send information about our company’s service options?
**Phone Staffer Caller:**
It would be (redacted)@club4fitness.com.
**Lead:**
Is that “4” the number or spelled out?
**Phone Staffer Caller:**
Yes, the number.
**Lead:**
Okay, thank you. (redacted)@club4fitness.com.
**Phone Staffer Caller:**
Yes, ma’am.
**Lead:**
Thank you.
So, Alyssa, what areas need to be power washed?
**Phone Staffer Caller:**
I don’t necessarily need it at this moment, but I do it two or three times a year. Typically, we do the front entryway of the building. We have a concrete slab in front of our door—we clean that entire slab.
I’d also like an estimate for some interior floors, if it wouldn’t be too messy.
**Lead:**
Yes, that’s fine. The project manager will drop by, and then the two of you can tour the facility. You can show him the areas that need cleaning, and he can provide a quote and proposal.
**Phone Staffer Caller:**
Okay, perfect.
**Lead:**
So, you need exterior cleaning for the entrance slab and possibly some interior areas?
**Phone Staffer Caller:**
Yes, ma’am.
**Lead:**
Okay. So, Alyssa, you will assess the areas with my manager on Monday at 11 a.m