Type: Power Washing
Lead Grade: Cold – A
Name: Cody (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Homewood
Intro:
At Phone Staffer, we help home service companies get more leads through strategic outbound marketing, including cold calling campaigns. In the call transcript below, our representative reached out to a leasing agent at an apartment complex inquiring about scheduling time with the property manager to offer power washing services. While the property manager wasn’t immediately available, we successfully obtained contact information and laid the groundwork for a follow-up visit. This is a prime example of how outbound lead generation for home service companies can open doors to high-value opportunities. Below is the redacted conversation to maintain privacy.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling the (redacted), we are so glad you called. This call may be recorded for quality assurance and training purposes. To continue, please press 1.
Phone Staffer Caller:
Thank you for calling the (redacted), this is Jamal speaking.
Lead:
Hi. Hello, sir, good morning. It’s Al here. How are you doing?
Phone Staffer Caller:
I’m doing well.
Lead:
Okay, that’s awesome. Um, yes, Al here. I’m a vendor for a power washing company. I’m wondering if you’re the property manager or if you can connect me over to them?
Phone Staffer Caller:
No, sir, I’m not. He actually is on property. His name is Cody. Do you have a message you want to leave for him or a number that he can reach you back at?
Lead:
Yeah, yeah. I just wanted to check if we can drop by next Wednesday to speak with the property manager of the (redacted) for about ten to fifteen minutes to introduce our services for power washing.
Phone Staffer Caller:
Yeah, you’re more than welcome to stop in.
Lead:
Oh okay. Um, by the way, are you the assistant property manager of the (redacted)?
Phone Staffer Caller:
No, sir.
Lead:
Okay. Now what’s your exact position, just for my reference?
Phone Staffer Caller:
Um, uh, temp leasing agent.
Lead:
Okay, temp leasing agent. ‘Cause, um, well typically what we do is we check, you know, the property or give out a quotation for pressure washing the apartment.
However, I would like—really need—to speak with the property manager. You think he’s going to be back at the office, let’s say, in the afternoon?
Phone Staffer Caller:
He’ll be back in the afternoon. He could possibly be. Today’s Thursday so I don’t know. Like I said, I’m a temp. I’m not really familiar with his move-ins, but if you want to stop in Wednesday, that’s probably the best thing to do.
Lead:
Okay. Got it. Um, may I know what’s the name of the property manager of the (redacted)?
Phone Staffer Caller:
Cody.
Lead:
Okay. How about their last name, sir?
Phone Staffer Caller:
Uh, (redacted).
Lead:
(redacted), okay. How do you spell that?
Phone Staffer Caller:
P-H—wait—P-U-G-H.
Lead:
Pugh. Okay. P-U-G-H. Got it.
You think I can send them this one—
Phone Staffer Caller:
No, it’s P-U-G-H.
Lead:
Okay. P-U-G-H. Got it.
Do you have Cody’s email or can I have the boss’s email address for you guys so we can send you all this information?
Phone Staffer Caller:
It’s just manager—uh, hold on—it’s just manager (redacted). Let me see, what’d they put in here… yeah, manager@(redacted).com.
Lead:
Okay. Manager@(redacted).com. Let me double check: so ‘manager’ spelled out, at T-H-E-B-R-O-O-K-W-O-O-D dot com?
Phone Staffer Caller:
Yes. Manager@thebrookwood.com.
Lead:
Got it, got it. All right. Perfect.
Phone Staffer Caller:
Correct. My name is Jamar. J-A-M-A-R.
Lead:
Yes. Correct. You’re welcome.