Type: Power Washing
Lead Grade: Cold – A
Name: Tonya (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies grow by using targeted outbound marketing strategies like cold calling to connect directly with property decision-makers. In this example, our team reached out to a hotel property near Kennesaw State University to offer power washing services on behalf of our client. Although the property manager wasn’t immediately available, we collected key contact information, including email and best callback times, to follow up and provide more details about our exterior cleaning solutions.
This interaction demonstrates how cold calling for leads is still one of the most effective ways to get more leads for a home service company. Below you’ll find the redacted transcript of the call to preserve individual privacy while showcasing the flow of our outreach process.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling the (redacted). For new reservations, please press 1. For the front desk or all other inquiries, please press 2.
Phone Staffer Caller:
Thank you for calling the (redacted). How can I assist you?
Lead:
Hi, Christine here with (redacted). How are you doing?
Phone Staffer Caller:
Good, and you?
Lead:
I’m doing great, thank you for asking. Well, I’m just wondering if you can help me. Am I speaking with a manager already? Property manager?
Phone Staffer Caller:
Oh, front desk manager.
Lead:
Is there any way that I can speak with your property manager or the one who is in charge of your property manager at the front desk? Well, this is for power washing.
Phone Staffer Caller:
She’s not here right now.
Lead:
Oh, I see. What would be the best time to call her?
Phone Staffer Caller:
Uhm. Is it possible for you guys to email?
Lead:
OK?
Phone Staffer Caller:
Yeah, sure. Go ahead.
Lead:
Sir, may I have the best email that we can send you more information about our service option?
Phone Staffer Caller:
Yes ma’am, the email is (redacted)@gmail.com
Lead:
Correct me if I’m wrong, that would be (redacted)@gmail.com, correct?
Phone Staffer Caller:
Correct.
Lead:
And may I know the name of the property manager, please?
Phone Staffer Caller:
Tanya (redacted).
Lead:
Tanya (redacted), right?
Phone Staffer Caller:
Correct.
Lead:
And may I know your name please, who I’m speaking with?
Phone Staffer Caller:
Marcus.
Lead:
Marcus. OK, I’ll take note of that. Just to confirm, the name of the company is (redacted), located at (redacted), all correct?
Phone Staffer Caller:
Correct.
Lead:
And this is the best number that we can also reach you at, (redacted), right?
Phone Staffer Caller:
Correct.
Lead:
OK anyway, thank you so much for speaking with me. I’ll try to call back maybe… later. Or what would be the best time to call her?
Phone Staffer Caller:
Monday morning.
Lead:
Monday morning. OK, I’ll take note of that. So we’re going to send you an email regarding our service options. Thank you. Have a good day.
Phone Staffer Caller:
Bye.