Type: Power Washing
Lead Grade: Cold – A
Name: Tommy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Magnolia
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through effective cold calling strategies. In this transcript, we reached out to a business in Magnolia, Texas, to offer a free estimate for power washing services. While the decision-maker was unavailable, we successfully gathered contact details and scheduled a follow-up, demonstrating how cold calling for leads can help home service companies build their customer base. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). Please hold for the next available agent.
Phone Staffer Caller: (redacted), this is Nicole.
Lead: Hi Nicole, thank you so much for answering my call, how are you?
Phone Staffer Caller: Hi, how are you doing?
Lead: I am doing fine, thank you for asking. Nicole, I am just reaching out because our estimator is asking if he can be able to drop by the office where you are located and connect with the manager. Would it be possible to do so?
Phone Staffer Caller: For what? For what?
Lead: Oh, yeah, I am sorry, I forgot to mention, we are from a power working company and I am a vendor. Our estimator is nearby your location and he is trying to see if he can be able to drop by and give a proposal together with the free estimate that you have and then…
Phone Staffer Caller: Sorry, you know, that’s okay. My boss is actually out of town right now and he will be back sometime next week. So, I am not sure. You guys would have to call back and figure out another time.
Lead: Yeah, that’s alright for me, Nicole. Is it okay if I am going to ask the boss his email address? Maybe I can have him send the initial information of the email that you have.
Phone Staffer Caller: Um… This is so… Okay… Um… You can just send it to our general… I am not going to give you his personal just because he gets a lot of spam.
Lead: Yeah, yeah, yeah.
Phone Staffer Caller: So if you want to send it to our general information, that would be fine. It’s (redacted).
Lead: Perfect. (redacted), right?
Phone Staffer Caller: Perfect.
Lead: Yep, that’s perfect. Perfect. Nicole May. Now, what’s the name of your… of the owner?
Phone Staffer Caller: Tommy.
Lead: Tommy as in T-O-M-M-Y?
Phone Staffer Caller: Correct.
Lead: Yep. Thank you. And is it okay if I’m going to ask his last name?
Phone Staffer Caller: Uh… (redacted).
Lead: Okay… (redacted).
Lead: At the end, Nicole, I just want to make sure that they have the information correctly. (redacted) is located at (redacted).
Phone Staffer Caller: Yep, that’s us.
Lead: Thank you. Nicole, are you the manager, or? What’s your designation in the company? Just for me to put in my notes.
Phone Staffer Caller: I’m just the Office Manager, but I don’t make any… I don’t make any decisions as far as what we spend our money on, so I’m not the first one to talk to you.
Lead: Yeah, yeah, yeah, I understand that one. No worries, Nicole, I understand that one. And of course, what do you think will be the best time for me to call back so that I can reach Tommy on the phone? Do you think next week will be a great time?
Phone Staffer Caller: Sometime next week, probably next Thursday or something like a week from now.
Lead: Ah, okay. Thank you so much. I appreciate that one. I’ll go ahead and send the information first and I will call you back on Thursday, hoping to connect with Tommy, okay?
Phone Staffer Caller: Okay, thank you.
Lead: Thanks a lot, Nicole. Happy Thursday.
Phone Staffer Caller: Oh, is it Thursday on your end?
Lead: I’m sorry. Oh, great.
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