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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: Mohammad (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans

Intro:

At Phone Staffer, we help home service companies get more leads through strategic cold calling. In this transcript, we contacted a business owner in New Orleans to introduce power washing services. The conversation led to scheduling a potential site visit for exterior cleaning, which is a great example of how outbound marketing for home service companies can generate valuable business opportunities. Below, you’ll find the redacted details of this lead while respecting privacy.

Ai Transcript:

“`
Phone Staffer Caller: Good afternoon, this is Maria. Is there a manager available today by any chance?

Lead: I can go find out… may I ask why you are calling?

Phone Staffer Caller: No problem, thank you. I was told to look for a manager. My name is Maria, I work with (redacted). I was trying to get an approval and see if we could drop by on your guest’s resto next week because we’re going to be in the area. We’re trying to see if we could also introduce your power washing services.

Lead: Okay, may I put you on hold for a moment while I go hunt down a manager?

Phone Staffer Caller: Sure, no problem. I appreciate it. Thank you.

Lead: Hello?

Phone Staffer Caller: Hello there. Good afternoon. How are you?

Lead: I’m good.

Phone Staffer Caller: Good. This is Maria, I hope I catch you at a good time. I work with (redacted). We are all going to be in the area next week, so we are actually hoping to see if we could also drop by (redacted) café and maybe introduce our power washing services if you are available. It would probably take about 10-15 minutes.

Lead: And what is the boiler washing?

Phone Staffer Caller: Basically, it’s pressure washing! We could do pressure washing on dumpsters, sidewalks, exterior walls of the building—whatever you need pressure washed.

Lead: Okay.

Phone Staffer Caller: Are you going to be available next week?

Lead: We are always going to be here in the morning, yeah.

Phone Staffer Caller: Morning. Can we visit you on Monday morning, probably around 9 and 11:30 AM?

Lead: We open at 10 actually, so…

Phone Staffer Caller: What time? After 9?

Lead: After 9, yeah. We open at 10.

Phone Staffer Caller: Ohh, okay. Just to make sure, do you think you’re still going to be there between 11 and 1 PM?

Lead: Yes.

Phone Staffer Caller: Okay. Just in case, if for some reason we can’t make it on Monday, can we still go there on Tuesday?

Lead: Any morning, we’re going to have a manager in the morning, so he can give you the information.

Phone Staffer Caller: Perfect, perfect. Can I get your name, please, so that we know…

Lead: Mohamed.

Phone Staffer Caller: Mohamed. Mohamed, and your last name is?

Lead: (redacted).

Phone Staffer Caller: (redacted), is that how you spell it?

Lead: Yes.

Phone Staffer Caller: Thank you. Do you mind if I get an email from you, please, so I can send you our details?

Lead: Just one second.

Phone Staffer Caller: Okay, thank you.

Lead: He’s busy right now actually. He’s a general manager. But he’s talking with the guys in the kitchen.

Phone Staffer Caller: Okay, that’s okay. No problem. So you don’t have an email, that’s alright. Do you have an idea though, like what area you usually power wash? Or have you ever done power washing before?

Lead: No.

Phone Staffer Caller: Oh, so this will be the first time? Have you noticed any area of the building that might need power washing, like your garage? Or the walls?

Lead: I’ve never done it, no.

Phone Staffer Caller: Oh, okay. Alright. Maybe the other manager does, or when we come in, we can discuss it. But I don’t actually do power washing.

Lead: Oh, okay.