Type: Power Washing
Lead Grade: Cold – A
Name: Quintella (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses secure high-quality leads through cold calling. In this transcript, we reached out to a property representative in New Orleans to discuss scheduling a power washing service. While the service wasn’t currently in their budget, they agreed to have our project manager visit the property for an evaluation and estimate. This is a strong example of how cold calling for leads can uncover future opportunities and establish relationships with potential customers. Below is the redacted lead information from the call.”
Ai Transcript:
“`
**Phone Staffer Caller:** Thank you for calling. How can I help you?
**Lead:** Yes, may I speak with (redacted)?
**Phone Staffer Caller:** Sure. How are you?
**Lead:** I’m good. Thanks for asking. I spoke with Colleen before. Unfortunately, my project manager wasn’t able to drop by because we need to confirm with you if he will be available on that appointment date. So, we want to know when would be the best time for my project manager to drop by the office.
**Phone Staffer Caller:** Okay. What dates do they have available?
**Lead:** Let me check. We have Monday. Would morning work for you? We have 9-11 AM or 11 AM – 1 PM.
**Phone Staffer Caller:** 9-11 AM.
**Lead:** Okay. So, just to confirm, you said Monday 9-11 AM, and the backup date would be Tuesday, same time, 9-11 AM?
**Phone Staffer Caller:** Yes.
**Lead:** What are the main areas that need to be power washed?
**Phone Staffer Caller:** Right now, I don’t know if it’s in the budget. The whole property needs to be pressure washed, but at the moment, it hasn’t been included in the fiscal budget.
**Lead:** Understood. So, my project manager will drop by, and you can walk through the site for about 10-15 minutes to point out the areas that need to be power washed. He will then provide a recommendation and proposal for management to review.
**Phone Staffer Caller:** Okay.
**Lead:** So, just to clarify, the whole property or the facility needs power washing, correct?
**Phone Staffer Caller:** Yes.
**Lead:** Alright. Can you confirm the property name and location?
**Phone Staffer Caller:** The property is called (redacted). It is located at (redacted) in (redacted).
**Lead:** And the best email to reach you is (redacted)?
**Phone Staffer Caller:** Yes.
**Lead:** The best phone number is (redacted), which is the number I’m calling now, correct?
**Phone Staffer Caller:** Yes.
**Lead:** Will you be the one assisting my manager when he drops by on Monday?
**Phone Staffer Caller:** Yes.
**Lead:** Great. So, expect my manager to drop by on Monday from 9-11 AM, with Tuesday as the backup date at the same time.
**Phone Staffer Caller:** Yes.
**Lead:** Thank you.
**Phone Staffer Caller:** Thank you.
“`