Type: Power Washing
Lead Grade: Cold – A
Name: Everett (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reston
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through targeted outbound strategies like cold calling. In this cold call with a property management office in Reston, we inquired about scheduling a free estimate for power washing services, focusing on connecting with the decision-maker. While a direct appointment wasn’t booked, we successfully collected the contact information of the property manager for follow-up—a key step in our outbound lead generation process.
This example shows how our cold calling approach helps build qualified lead pipelines for home service companies looking to grow. Below is the redacted transcript from the call to maintain privacy.
Ai Transcript:
Phone Staffer:
This call will be recorded for quality assurance. Thank you for calling Lake Anne, Hanisha speaking. How can I help you?
Lead:
Hi, Karen here. How are you?
Phone Staffer:
I’m great.
Lead:
Yeah, well, I’m calling from (redacted), or just such. My project manager is in the area and wondering if he could drop by for a proposal or free quotation.
Phone Staffer:
Okay. So I’m the person you need to speak to, but the person who schedules that appointment is Eric. Have you spoken to him?
Lead:
Oh no, not yet. Is there a way we can talk to him or anything?
Phone Staffer:
Right, okay. I’ll give you his email address.
Lead:
Okay.
Phone Staffer:
Just give me one moment while I pull it up.
Lead:
Thank you.
Phone Staffer:
You’re welcome. Okay, so let me see… hold on. I’m sorry.
Lead:
Take your time.
Phone Staffer:
Another way you can communicate with him—can you give me one moment, please?
Lead:
Sure, sure.
Phone Staffer:
Wait, okay. So the email address is (redacted).
Lead:
That’s (redacted)?
Phone Staffer:
Yes. The first letter is S, as in Sam. I’m sorry, it’s kind of loud in my background. I do apologize—they’re talking right behind my desk. So it’s (redacted).
Lead:
Got it. Thank you. Yeah, that’s great. Thank you. Can I have the name of the person in charge? The person?
Phone Staffer:
His last name is (redacted), (redacted).
Lead:
It’s E-V-E-R-I-C-K… please—I don’t want to get the name wrong. Let me check real quick.
Phone Staffer:
Okay, so his name is Everett, spelled E-V-E-R-E-T-T, and his last name is (redacted).
Lead:
Oh yes, Everett. I’m sorry, I didn’t catch your name.
Phone Staffer:
Okay, wonderful.
Lead:
Yeah, I’ll just send the email. But this is a good callback number, just in case, right? The one we’ve called you on?
Phone Staffer:
Yes, this is a good callback number.
Lead:
Alright. (redacted), right? In (redacted)?
Phone Staffer:
Yes.
Lead:
Okay, I see. Got it. Just one quick question—by any chance, like, we didn’t receive any email from Everett. Is there a specific time we can call back and reach him?
Phone Staffer:
Um, yes. Yes, you can call this number back.
Lead:
Yeah, is there any specific time he’s in?
Phone Staffer:
Um, yes. Monday through Friday from 7 to 5—5 p.m.
Lead:
Alright, wonderful. Yeah, appreciate the information. Thank you so much. Have a great day.
Phone Staffer:
Okay, you’re welcome. You too. Thanks.