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Cold Calling

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Type: Power Washing
Lead Grade: Cold – A
Name: Chris (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Tomball

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential customers through cold calling. In this transcript, we reached out to a business in Humboldt, Texas, to offer a power washing estimate for their commercial property. After speaking with the purchasing manager, we secured the contact information of the decision-maker for follow-up. This is a great example of how cold calling for leads can help home service companies generate more business opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hi, this is Tezza. Thank you so much for answering the call.

Lead: Yeah?

Phone Staffer Caller: How are you?

Lead: Good, how can I help you?

Phone Staffer Caller: Oh, Dan, I’m just trying to top your helper here because we’re just in the Bonereau Road right now, and we have noticed that (redacted) sourcing and supply is located in the same area where we’re at. Is that correct? At (redacted) Bonereau Road, Humboldt, Texas (redacted)?

Lead: Sorry, so you’re trying to confirm the address, or what are you trying to do?

Phone Staffer Caller: Oh, I’m sorry—no, no, no, I’m very sorry. I just wanted to ask because we’re just in the area, and we’re a power washing company. Our estimator would like to drop by your office sometime next week to reach your manager and provide an estimate together with a proposal. It depends on you guys whether you would pick up our service information or not.

Lead: What I could do for you on that is I can connect you with the person responsible for that.

Phone Staffer Caller: Yeah.

Lead: I can give you her email if you’d like because I wouldn’t be able to tell you yes or no, but I can get you her email.

Phone Staffer Caller: Oh, yes! That’s perfect! An email is good with me. What do you think is the best email for that?

Lead: It would be Chris Patton. The email is (redacted).

Phone Staffer Caller: And just to confirm, may I know the manager’s name? Is it Chris Patton?

Lead: Yes, Chris Patton.

Phone Staffer Caller: And, I’m sorry, who am I talking with right now, please?

Lead: My name is Dane.

Phone Staffer Caller: Dane, are you the assistant manager, the salesperson?

Lead: I’m head of purchasing.

Phone Staffer Caller: Okay, and this is for (redacted) sourcing and supply at (redacted) Bonveau Rd?

Lead: Yes, correct. No, I wouldn’t be able to authorize that. That kind of stuff isn’t within my responsibilities, so I wouldn’t want to do that for you.

Phone Staffer Caller: Let’s see if we can talk to him so that I can book a visitation.

Lead: Okay.

Phone Staffer Caller: I see. Thank you so much for that. I will go through email first. I will be calling back Monday to talk to him. I will just try my luck here.

Lead: Okay, sounds good.

Phone Staffer Caller: Thank you, Dane. I really appreciate your time! And I hope you enjoy your Friday—last day of the week, and tomorrow will be the weekend.

Lead: You have a great weekend as well.

Phone Staffer Caller: Thank you!

Lead: Thank you as well. Bye-bye.
“`