Type: Power Washing
Lead Grade: Cold – B
Name: Aaron (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling campaigns. In this transcript, one of our representatives connected with a property management office in Alexandria to offer an estimate for power washing services on behalf of our client. The call resulted in referral contact information for the maintenance manager, who was responsible for making service decisions. This is a great example of outbound for leads and how home service outbound lead generation can open doors to long-term commercial opportunities.
Below is the redacted version of the call, which has been edited to protect the privacy of individuals and property addresses.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling Town Square at Mark Center, a (redacted) Managed Community. This call may be recorded for quality assurance and training purposes.
If you’re interested in leasing with us and want to learn more about our extraordinary community, please press 1.
If you’d like to reach the management office, please press 2.
For emergency maintenance requests, please press 3.
If this is a life-threatening or fire emergency, please hang up and dial 911.
For routine maintenance, please visit the (redacted) resident portal to submit a request online.
To reach the courtesy officer, please press 4.
If you’re interested in leasing with us and want to learn more about our extraordinary community, please press 1.
If you’d like to reach the management office, please press 2.
For emergency maintenance requests, please press 3.
Phone Staffer Caller:
Thank you for calling (redacted), how can I help?
Lead:
Good morning, Karen here. How are you doing?
Phone Staffer Caller:
Good morning! How are you?
Lead:
I’m good, thank you. Well, I’m calling from a (redacted) washing company.
We’re just touching base. My project manager wanted to know if you could drop by this week or next week for a proposal or pre-quotation?
Phone Staffer Caller:
Can I give you the information, which is our maintenance manager, and you can just—
I’m so sorry, can I help you?
Lead:
It’s aarohn.hubbard@(redacted)
Phone Staffer Caller:
Wonderful, thank you. It’s aarohn.hubbard@(redacted)
Lead:
Forgot the last name? Maintenance Manager?
Phone Staffer Caller:
Alright. Just in case, that’s a good callback number to call on, right?
Lead:
Yep, you can call that number.
Phone Staffer Caller:
Thank you. And the property address—1459 North B. (redacted) Street, in Alexandria, correct?
Lead:
Yep.
Phone Staffer Caller:
Thank you… I’m sorry, I didn’t catch your name?
Lead:
My name is Sequoia.
Phone Staffer Caller:
Sequoia, thank you so much. Just in case, you know—
In case we don’t receive any email back from Aaron, do you know what would be the best time to reach him?
Lead:
You can give him a call or email. He responds to all emails.
Phone Staffer Caller:
Okay, wonderful. Thank you so much, appreciate your time. You have a great day.
Lead:
Thank you, thank you.
Phone Staffer Caller:
Bye-bye.
Lead:
Bye.