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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: Shannah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin

Intro:

At Phone Staffer, we help home service companies get more leads through strategic outbound marketing and cold calling. In the call below, our team reached out to a property representative in an effort to offer power washing services to their residential complex. Although the property manager was unavailable at the time, our rep was able to collect key contact details and establish communication for a potential lead. This call is a great example of how outbound lead generation can create opportunities for home service providers looking to grow their client base. Below is the redacted transcript to respect individual privacy.

Ai Transcript:

Phone Staffer:
Thank you for calling (redacted), a team that is dedicated to taking care of the way you live, while offering you an extraordinary living experience. We look forward to sharing why (redacted) is the perfect place you can call home.

For your convenience, you can view pricing, schedule an appointment and more by text. If you agree to text communications, press 1 now. If you do not agree, please press 2. We appreciate your interest, and wish you a good day. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes. This call and information you provide may be recorded and used by a third party. Policy is at (redacted).

Phone ringing…

Phone Staffer:
Thank you for calling (redacted). How may I help you?

Lead:
Hi Issa, good morning, this is Chris. I am looking forward if I would be able to speak to your property manager or assistant manager by any chance?

Phone Staffer:
No, they are in a meeting right now.

Lead:
Oh, I see. I can also try give you a call back later to know and check if they are available, will it be fine?

Phone Staffer:
But I need to know who is this so I can let her know.

Lead:
Sure sure, I am Chris. I am a vendor of a power washing service. We are trying to get their approval if we could come by at the property.

Phone Staffer:
Ok, sup, hold on one second.

Lead:
Sure, thank you.

Phone Staffer:
Let me give you the email.

Lead:
Sure, I can download her email.

Phone Staffer:
Ok, it’s (redacted)@(redacted).com.

Lead:
Put at least the name of your property manager so that I can address him or her properly at this time.

Phone Staffer:
Shana.

Lead:
Shana. And how about Shana’s last name? What’s her last name?

Phone Staffer:
(redacted).

Lead:
Gotcha. I think I have everything I need here except for your name?

Phone Staffer:
My name is Cindy.

Lead:
Cindy. Thank you so much, Sandy.

Phone Staffer:
Yup.

Lead:
I hope to hear back from you soon.

Phone Staffer:
You’re welcome. Thank you and have a nice day.

Lead:
Awesome. Bye bye.