Type: Power Washing
Lead Grade: Cold – B
Name: Leslie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
“At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this transcript, we connected with a representative at a residential apartment complex to schedule a meeting about potential services. Through outbound marketing for home service companies, we were able to initiate the conversation and set up a follow-up appointment. This call highlights how outbound efforts can generate new opportunities for businesses looking to expand their reach. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
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Phone Staffer Caller: Thank you so much for calling (redacted). This is Josie. How may I assist you today?
Lead: Hi Josie, this is Chris with (redacted). Could we be able to drop by at your office this upcoming Thursday or Friday maybe?
Phone Staffer Caller: Let me see… It looks like the property manager will be out Wednesday and Tuesday. She will not come back until Friday.
Lead: I see. How about some time next week? Probably around Monday or Tuesday? Would that be a good time?
Phone Staffer Caller: Monday or Wednesday of next week?
Lead: Yes, yes.
Phone Staffer Caller: Around what time are you guys going to be stopping by, just so I can put it on her calendar?
Lead: Yes, would we be available around between 12 to 3 PM? Would that be a good time for us?
Phone Staffer Caller: That would be perfect.
Lead: Gotcha. Let me take note of that as well, Josie. And let me confirm some things—the name of the business would be (redacted), and the best callback for you is the one that ends in (redacted)?
Phone Staffer Caller: Correct.
Lead: And you’re still at (redacted), right?
Phone Staffer Caller: Correct.
Lead: Thank you so much, Josie, for this information.
Lead: Josie, if you don’t mind, is there any email address that I can send a confirmation of our appointment to ahead of time? I can send our company’s materials as well.
Phone Staffer Caller: Yes. Um, I’m so sorry, I forgot to ask—are you guys an approved vendor with (redacted)? We will only meet with you if you are approved with (redacted).
Lead: That’s the thing, Josie. We are doing a touch-base on the nearby companies because we are in the area right now, and one of the companies we are reaching out to is yours. This is just a quick proposal, about 10-15 minutes of your time, if possible.
Phone Staffer Caller: So are you or are you not an approved vendor with (redacted) management?
Lead: At the moment, we are trying to be added to your vendor list.
Phone Staffer Caller: Okay. No worries, I just wanted to confirm. In that case, go ahead and send the confirmation to (redacted). I will go ahead and let the property manager know. Just wait for her approval because I don’t know how her calendar looks. I’m going to put it on her calendar for now, and I’ll let her know. If she needs to reschedule, she will give you a call back.
Lead: Okay, sure, sure. That would be great as well, Josie. I’m going to repeat the email where I can send our company’s materials.
Phone Staffer Caller: Yes, you can send it over to (redacted).
Lead: That would be (redacted), right?
Phone Staffer Caller: Yes, ma’am.
Lead: Thank you so much, Josie, for this information.
Lead: And to properly address your property manager in this email, can I have her first name at least?
Phone Staffer Caller: Yes, her name is Leslie.
Lead: So that’s L-E-S-L-I-E?
Phone Staffer Caller: Yes.
Lead: Thank you so much, Josie, for this wonderful information. I think I’ve got everything I need here. I’ll send the email first to the address you provided and let’s see if your property manager agrees to this appointment.
Lead: Thank you once again, Josie, for answering my call. Have a great day.
Phone Staffer Caller: Thank you very much