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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: Brandon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bessemer

Intro:

At Phone Staffer, we focus on outbound marketing for home service companies by connecting with key decision-makers through strategic cold calling. In this example, our team reached out to inquire about power washing opportunities at a residential community in Bessemer. We successfully identified and gathered contact information for the superintendent overseeing the neighborhood, allowing our client to pursue a potential partnership. This call demonstrates how outbound lead generation can open doors for home service companies by directly engaging property managers and community leaders. Below is the redacted call transcript to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Thank you for your call! Please press 1 to be connected to the party you’re calling.

Phone Staffer Caller:
Thank you for calling (redacted). This call will be recorded for quality assurance. Press 1 for new home sales, press 2 for other.

Phone Staffer Caller:
Thank you for calling (redacted). How may I help you?

Lead:
Hi Heather ma’am, good morning. It’s Elle here. Is this Rosser Farm?

Phone Staffer Caller:
This is the Birmingham corporate location for (redacted).

Lead:
But are you guys connected to Rosser Farms, the community at Bessemer?

Phone Staffer Caller:
We are, yeah.

Lead:
Okay, got it got it. By the way, I’m Elle. I’m a vendor for a power washing company. I’m looking for the property manager of that community, Rosser Farms.

Phone Staffer Caller:
Let’s see, that would be… I’ll find it here. So that would be Brandon (redacted). And I can give you his e-mail address, if you’d like.
b-b-l-b-r-k-s at (redacted).com

Lead:
Let me just double check that’s b-r-a-v-o-l-f-r-l-e-m-a b-u-r-k-s—that’s his last name—at (redacted) dot com?

Phone Staffer Caller:
Yep, that’s the one.

Lead:
Ok, and his first name is Brandon? Did I get it right?

Phone Staffer Caller:
Oh yep, Brandon. That’s right.

Lead:
Gotcha. He’s the property manager?

Phone Staffer Caller:
Uh, he’s the superintendent of the neighborhood, yeah.

Lead:
Superintendent, gotcha. Ma’am, do you also have his direct line so I could call him?

Phone Staffer Caller:
I don’t.

Lead:
Ok. Got it. And you are from the corporate office of (redacted)?

Phone Staffer Caller:
(redacted), right.

Lead:
Mmhmm. Got it. Ma’am, can I just have your first name and position as my reference of this call?

Phone Staffer Caller:
Sure! Uh, Bekah N, receptionist.

Lead:
Bekah N, receptionist. And just to confirm, address of (redacted)?

Phone Staffer Caller:
That’s (redacted), right at Bessemer.

Lead:
Uh, yes it should be.

Phone Staffer Caller:
Ok, gotcha. I’ll send an email to Brandon. Thank you so much for your time, Miss Bekah. Have a great day.

Phone Staffer Caller:
Ya, no problem, you too, thanks. Bye.