Type: Power Washing
Lead Grade: Cold – B
Name: Lex (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies generate leads through strategic cold calling. In this transcript, we contacted a representative at an apartment community in Birmingham to offer power washing services. After a brief discussion, an on-site assessment was scheduled for a project manager to evaluate the property’s exterior cleaning needs. This is a great example of how outbound marketing for home service companies can open doors to larger commercial opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
We’re glad you called (redacted) Apartments Community. We value your time and will be with you promptly. This call may be recorded for quality assurance and training purposes.
If you are interested in learning more about renting one of our beautiful apartment homes, please press 1.
If you are a resident and need to place a non-emergency—
Hello, how may I assist you today? For example, you can ask about availability, pricing, or schedule a tour.
By continuing to use this tool, you agree to interact with generative AI. I’m here to assist you with any questions you may have about the (redacted) property. If you have specific inquiries or would like to schedule a tour, please let me know.
Please wait one moment while I transfer you to someone that can help further.
**Lead:**
Oh, hi, Karen here. How are you?
**Caller:**
Good, how are you?
**Lead:**
That’s great.
**Caller:**
Yeah, I’m fine, thank you. Hey, I’m calling from (redacted) power washing company.
We’re just checking because my project manager is in the area this week and next, and we wanted to know if he could drop by for just 10–15 minutes.
**Lead:**
It would depend on what time we have available, but they’re more than welcome to come in and leave a card.
**Caller:**
Yeah, he’ll just do a quick walkthrough for about 10–15 minutes and provide a condition report of the location.
**Lead:**
Okay, and what is this for?
**Caller:**
We are from (redacted) power washing company. We do pressure washing and soft washing.
**Lead:**
Mmm, I’m not sure if I can schedule a time, but they’re more than welcome to come by, and we can go from there.
**Caller:**
I see. How about this week? What would be the best day—Wednesday, Thursday, or Friday?
**Lead:**
We can do Friday.
**Caller:**
Friday? Okay, wonderful. What time would be best—morning or afternoon?
**Lead:**
Afternoon.
**Caller:**
Afternoon around 11 to 3, is that okay?
**Lead:**
Yeah.
**Caller:**
Okay, great, thank you. Will you be the one assisting our project manager for the 10–15 minute visit?
**Lead:**
I’m not sure—we do have leasing agents here, there are four of us, so someone should be available.
**Caller:**
Alright, but is there someone in charge of exterior maintenance or power washing? Would that be the property manager?
**Lead:**
Oh, no, ma’am. We can’t approve anything in-house. We have to submit a request, and then they approve it.
It’s not something we can decide on ourselves.
So if they’re just coming to look around and provide a quote, they’re more than welcome to do that. But after that, we have to wait and see if it’s budgeted and if corporate approves it.
**Caller:**
Right, right. Yeah, we can definitely do that. Our project manager can do a quick tour and provide you with the quote.
I’m sorry, I didn’t catch your name.
**Lead:**
My name is Lex.
**Caller:**
How do you spell that?
**Lead:**
L-E-X.
**Caller:**
Alright, and your last name?
**Lead:**
(redacted).
**Caller:**
Alright, thank you. And are you the property manager or the assistant property manager?
**Lead:**
Assistant property manager.
**Caller:**
Alright, and is this a good contact number?