Type: Power Washing
Lead Grade: Cold – B
Name: Mary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling. In this call, we contacted an apartment complex in Birmingham to discuss power washing services. While the property manager was unavailable, we secured their contact information and arranged a follow-up conversation. This is a great example of outbound marketing for home service companies, demonstrating how persistence and effective communication can open the door to potential new business. Below is the redacted transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Orange Turtle Lake Apartments, this is Lydia. How may I help you?
Lead: Hi.
Phone Staffer Caller: Hi there, ma’am.
Lead: Morning. This is L with (redacted). I’m looking for the manager of the apartment.
Phone Staffer Caller: They are not available. May I take a message, please?
Lead: Yes, for sure. Just checking—when would be best for us to come to the office next week to speak regarding power washing? Since we’re servicing the area, you know, because we’re working on a nearby apartment.
Phone Staffer Caller: Umm… I’m not sure, honestly. I know that my property manager has a conference next week.
Lead: Oh, ok.
Phone Staffer Caller: Yeah, the best way to reach out to her would be through her email.
Lead: Oh, yes, for sure.
Phone Staffer Caller: Because she could set up the time. That would be better for her. So, I can give that to you whenever you’re ready?
Lead: Oh, yes. Please go ahead, ma’am.
Phone Staffer Caller: Ok, so it’s gonna be (redacted) at (redacted) dot com.
Lead: Okay, gotcha. Just need to double-check, ma’am, if I got it right. That’s (redacted), that’s the name of the property manager. And then after that, it’s (redacted) dot com?
Phone Staffer Caller: Yeah, yes. That’s correct.
Lead: Oh, ok. And is this a good contact number to reach you guys?
Phone Staffer Caller: Yes, this is our office number.
Lead: Okay, awesome. And you guys are still located at (redacted)?
Phone Staffer Caller: That’s correct, yes.
Lead: Okay. Ma’am, I wasn’t able to catch your name earlier. I’m so sorry. Can I have it again and your position as well?
Phone Staffer Caller: My name is Lydia. I am the assistant manager.
Lead: Lydia, assistant manager. Ok, gotcha.
Lead: Um, since you mentioned that (redacted) is in a conference next week, can we meet with you then on her behalf?
Phone Staffer Caller: Um, sure.
Lead: Regarding power washing?
Phone Staffer Caller: Um, no, I don’t have any say in that. She would actually be the best contact to have that meeting because she would have the final say in all that.
Lead: Ok, gotcha, ma’am. Do you have any idea though if she’s going to be back at the office anytime soon?
Phone Staffer Caller: Um, the best way to reach her would probably be through email, but it’ll probably be the top of the week after this upcoming week.
Lead: Ok, perfect.
Phone Staffer Caller: Have a great day, okay?
Lead: You too. Thank you.
“`