Type: Power Washing
Lead Grade: Cold – B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bronxville
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this transcript, we contacted a property management company in Bronxville to inquire about potential pressure washing services. Our goal was to connect with the decision-maker and schedule an opportunity for our client to offer their services. This call highlights how outbound marketing for home service companies can help secure valuable leads. Below is the redacted information from the conversation to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). You may dial an extension at any time. Otherwise, to dial by name, please press 2. For the Real Estate Sales and Rental Department, press 1. For the Property Management Department, press…
Lead: Good afternoon, (redacted).
Phone Staffer Caller: Hi. How are you today?
Lead: Okay. How can we help you?
Phone Staffer Caller: Good. Yeah. Yes, I’m Emily here. I’m with (redacted). My project manager would like to know what’s the best time to drop by the office of the manager who makes the decision when it comes to pressure washing the facility? Is the manager in now? Or am I speaking with the manager now?
Lead: No. My managers are all at an off-site meeting. I don’t expect them back this afternoon. You’d have to send an email to make an appointment because they come in at different times every day—who’s here at 10, who comes in at 11, who comes in at 1. It’s a little strange because I have over 60 buildings.
Phone Staffer Caller: Yes. So the manager who makes, like, like, the property manager—is he the one who makes decisions about this?
Lead: No. Each one does their own thing, so to speak. They do have to get approval from the president. So, what I would suggest—that’s the office manager, Michael (redacted).
Phone Staffer Caller: So, his email would be…?
Lead: (redacted).
Phone Staffer Caller: (redacted). What’s the name of the manager, please?
Lead: Michael (redacted).
Phone Staffer Caller: Michael (redacted)?
Lead: Yes.
Phone Staffer Caller: Okay. And, so the business name is (redacted)?
Lead: What are you trying to say?
Phone Staffer Caller: And, it’s located—it would be (redacted). It’s located at…?
Lead: I don’t know what that is. No, we’re located at (redacted).
Phone Staffer Caller: Yes, in (redacted).
Lead: Correct.
Phone Staffer Caller: Yes. Uh-huh. So, is this the best number that we could reach Michael at—the (redacted) number, the last 4 digits—the number I’m calling you at right now?
Lead: Yes, uh-huh. But, he’s not here with the rest of the managers, so an email would be better if you’d want to come in for an on-site meeting of some sort, because everyone arrives at a different time, and you’d have to coordinate all of that.
Phone Staffer Caller: Okay. And I’m speaking now with…?
Lead: The operator. My name is Jo—Josephine.
Phone Staffer Caller: Josephine. Okay, Jo. So, Josephine, can you tell me again what is the name of the business, please? Since you told me that the one I mentioned earlier is not really correct, can I have the business name, please?
Lead: It’s (redacted).
Phone Staffer Caller: Yeah, okay. So that is noted. Thank you so much, Josephine, and we’ll try to send an email then.
Lead: Yes, that’s the best way.
Phone Staffer Caller: Thank you again.
Lead: Thank you, yes.
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