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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: Natalia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate more leads through cold calling. In this call, we reached out to a representative from a general contracting company in Charlotte, North Carolina, to discuss potential subcontracting opportunities for power washing services. While they weren’t in immediate need, they expressed interest in connecting with our client’s team for future projects. This interaction showcases how outbound calling can help home service companies expand their client base and build valuable business relationships. Below is the redacted information from the call to protect privacy.

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling (redacted), your trusted partner to restore, renovate, and build with confidence. If you would like to speak to someone about a new project or need immediate assistance on a fire or water loss, press 1. For assistance with an ongoing job or to speak with someone—(redacted), this is Wes, how can I help you?

**Lead:**
Hi, good afternoon, this is Kim. How are you?

**Phone Staffer Caller:**
I’m very good. I’m on my second cup of coffee today. I hope it’s yours.

**Lead:**
Did you say your name was like Lester?

**Phone Staffer Caller:**
No, Wes, like the direction.

**Lead:**
Oh, Wes, there you go. Thank you so much. Anyway, it’s just a very quick thing for me to confirm. I’m calling from (redacted), and I’m just trying to see—since we’re currently here in (redacted)—if it’s possible for us to drop by any time or day next week to offer you guys a proposal, a free estimate. If you know if you could be available for just a very quick time.

**Phone Staffer Caller:**
We’re no longer at that location. There’s another company there now.

**Lead:**
Yeah, I see, I got it. But you guys are still around North Carolina or South?

**Phone Staffer Caller:**
We are, we are. We just moved into our new office, so at the moment, we wouldn’t need anything. But if you guys want to drop by and meet our production team, we always have a need for different subcontractors for pressure washing as well.

**Lead:**
Let me just check the address you’re in. You know, whenever we can give it a go—would you mind giving me the zip code so I can double-check when we could possibly drop by?

**Phone Staffer Caller:**
Yeah, it’s 28217.

**Lead:**
28217, perfect. 28217—we can go there next Friday if that’s okay.

**Phone Staffer Caller:**
Yeah, I’m not sure who’s going to be in the office that day, but you’re more than welcome to stop by.

**Lead:**
Oh, okay.

**Phone Staffer Caller:**
If I’m not there, you can ask for Natalia. She’s one of our project managers, and she’d be able to help—answer any questions or get your contact information so she can keep you informed on the next project.

**Lead:**
All right, thank you so much, Wes. And you’re one of the owners or managers as well?

**Phone Staffer Caller:**
No, I’m just an account executive for us.

**Lead:**
Got it. Account executive?

**Phone Staffer Caller:**
Yeah.

**Lead:**
All right, thank you. But definitely, in terms of (redacted), I can speak with you, right? If ever you’re in the office at that time?

**Phone Staffer Caller:**
Yeah, absolutely. I just won’t have much dealing with signing up subcontractors, so I might not be the best person to speak with on that.

**Lead:**
Natalia, got it. Thank you. And may I know the new address you guys have so I can look into it?

**Phone Staffer Caller:**
Yeah, (redacted).

**Lead:**
Got it, thank you so much. So (redacted)—that’s going to be Charlotte, North Carolina, and 28217?

**Phone Staffer Caller:**
That’s right, and we’re in Suite (redacted).

**Lead:**
And still for (redacted), no changes?