Type: Power Washing
Lead Grade: Cold – B
Name: Anita (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Cincinnati
Intro:
At Phone Staffer, we help home service companies grow by using cold calling strategies to connect with property managers and decision makers. In this transcript, our team reached out to a property management company to identify the person responsible for coordinating exterior maintenance services. Our goal was to gather contact information and initiate a conversation for potential service opportunities. This outreach is an example of how outbound marketing for home service companies can open doors to long-term commercial clients. Below is the redacted transcript from our call.
Ai Transcript:
Phone Staffer Caller:
Hello, and thank you for calling (redacted). Please wait while your call is directed to an attendant.
Phone Staffer Caller:
Thank you for calling (redacted). This is Olivia, how can I help you?
Lead:
Hi Olivia, how are you?
Phone Staffer Caller:
I’m doing well, how are you?
Lead:
I’m doing good as well, thank you so much for asking.
Olivia, I’m just wondering if you can help me out here. Do you have any person there that is in charge of exterior maintenance?
Phone Staffer Caller:
So what we do is, we send that to our business services manager.
She handles all of our vendor management.
So I’d be happy to give you her email address and you can send her a message.
She dispatches any information that you have to all of our property managers, our facility and operations managers.
Lead:
All right. I just want to make sure.
The person that you’re going to provide me the information about—it’s the best person or in charge of the maintenance, right?
Phone Staffer Caller:
She’s the one that would coordinate that.
Lead:
Correct. All right. Lovely. Yes please, whenever you’re ready.
Phone Staffer Caller:
Her name is Anita. And the email for…
Lead:
Just want to make sure that’s… Anita at (redacted)?
Phone Staffer Caller:
A is in Apple, N is in Nancy, I is in Igloo, T is in Tom, A is in Apple,
N is in Nancy, E is in Elephant, Y…
E is in Elephant, R…
Lead:
…and we should address the email to Anita, right?
Are you aware about her schedule? Maybe we can call back when she’s there in the office?
Phone Staffer Caller:
She works Monday through Friday, 8–4.
She’s in a meeting right now though, which is why the phone was directed to me.
Lead:
I got it, got it, understood. Thank you so much Olivia for your time, we’ll just be messaging her.
Phone Staffer Caller:
Okay, that’s perfect, thank you.
Lead:
You’re welcome. Have a good one. Peace.
Phone Staffer Caller:
You too.
Lead:
Alright, bye bye.
Phone Staffer Caller:
Thank you, bye.