Type: Power Washing
Lead Grade: Cold – B
Name: Michael (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Coppell
Intro:
At Phone Staffer, we help home service companies get more leads through strategic outbound marketing, including cold calling and appointment setting. In this call, one of our team members contacted a property to gather contact information and coordinate communication with the property manager. Although the manager was unavailable at the time, we successfully obtained the necessary contact details to follow up with a request for home service work. This is another example of how cold calling for leads can help home service companies initiate valuable connections and grow their business. See below for the redacted call details.
Ai Transcript:
Phone Staffer Caller: Thank you for calling our community. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes. Text message sounded.
Phone Staffer Caller: Thank you for calling (redacted). This is Evelyn. How may I assist you?
Lead: Hi Evelyn. This is Raj. I actually contacted you guys earlier and the managers were still in a meeting when I called and I’m just hoping if I could speak with one of the managers if they’re available?
Phone Staffer Caller: Yes. So give me one second. I’ll double check if they’re still here.
Lead: Thank you so much!
Phone Staffer Caller: Thank you for holding. They’re out on site with our maintenance team, both the assistant and the manager. Can I send you the email?
Lead: Yeah, yeah. Yeah, I’ll just get the email since they’re not available and I might just call back maybe next week.
Phone Staffer Caller: OK, yeah, that will work.
Lead: OK. May I know the property manager’s name please?
Phone Staffer Caller: Yes, one second. Michael (redacted).
Lead: (redacted)? Can you spell out the last name for me?
Phone Staffer Caller: B as in Brenda, E as in elephant, N as in Nancy, A as in apple, V as in Victor, I as in igloo, D as in David, E as in elephant, and then S.
Lead: OK, thank you for that, Sarah. And then may I know the email address?
Phone Staffer Caller: So it will be M (redacted)@(redacted)
Lead: 945-845-32.
Phone Staffer Caller: And this is still located at (redacted), in (redacted), Texas (redacted).
Lead: May I know your name again, sorry?
Phone Staffer Caller: Evelyn.
Lead: Evelyn, are you like the leasing agent there or leasing consultant?
Phone Staffer Caller: Yes.
Lead: OK, thank you for that. All right. I will just forward this information to one of my project managers and we will go ahead and get in touch with the property manager through email. Thank you.
Phone Staffer Caller: OK, you’re very welcome. Bye bye.