Type: Power Washing
Lead Grade: Cold – B
Name: Paul (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Coppell
Intro:
At Phone Staffer, we help home service companies generate high-quality leads through strategic cold calling campaigns. In this example, our team reached out to an apartment complex in Dallas, Texas, to offer power washing services on behalf of one of our clients. We connected with an assistant manager who directed us to the appropriate contact responsible for property maintenance. This conversation showcases how cold calling for leads can be an effective part of outbound marketing for home service companies. Below is the redacted transcript of the call for privacy.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted) in Dallas, Texas. For the best customer service and to accurately assist you, please listen to all of the following choices:
– If this is a fire, police or medical emergency, please hang up and dial 911.
– If you are interested in renting with one of our apartments, please press 1.
– If you’re a current resident, please press 2.
Please Press 1 to book a tour.
Press 1 to book a tour with us via text message.
Press 2 to send us a text message.
Press 3 to speak with one of our leasing professionals.
Press 1 to consent to text on behalf of (redacted) via automatic dialing or other technology about apartment listings.
If you do not wish to consent to text messages, please press 2.
This call will be recorded for quality and training purposes.
Thank you for calling (redacted) Apartments at the (redacted). This is Mariah, how may I assist you?
Lead:
Hi Mariah, this is Roge with Rollington Sparrow Washing, how are you?
Phone Staffer Caller:
Doing well, thank you. How are you?
Lead:
That is great to hear! I’m doing good too, thank you so much for asking.
Happy Monday to you, Mariah.
I’m reaching out regarding our — yeah, it’s good to go back to work after the weekend, right?
I’m actually reaching out regarding our power washing service at your apartment complex, and I’m looking for the best person to speak with regarding our power washing service for your facility and properties because —
Mariah, I’d just love to take this opportunity because one of our project managers is just in the area right now, visiting properties and providing proposals, so he wanted to know if he can drop by maybe sometime this week.
Don’t worry — no obligation, no commitment.
Phone Staffer Caller:
Oh yeah, of course! So, the best way to schedule something like that, you can send an email to (redacted).
And if it’s something that our service manager is interested in pursuing, then we can definitely reach out to schedule the time.
Would that be all right?
Lead:
Yeah, yeah, of course — (redacted), I’m sorry I didn’t quite catch it?
Phone Staffer Caller:
No, you’re okay — (redacted).
Lead:
Got it — and may I know the name of the service manager?
Phone Staffer Caller:
His name is Paul.
Lead:
Paul… and what is his last name?
Phone Staffer Caller:
(redacted).
Lead:
Okay — and you said your name is Maria, like Mariah Carey, right?
Phone Staffer Caller:
Correct, yes.
Lead:
And are you like the leasing consultant, or are you the assistant manager, or the manager?
Phone Staffer Caller:
I’m one of the assistant managers here.
Lead:
Well, um — you don’t have any, you know, authority or you cannot give the green light when it comes to power washing him?
Phone Staffer Caller:
No, so we have our service managers who take that on. I primarily deal with the resident services side.
Lead:
Okay, all right. Thank you so much for this — I will definitely forward this to our project manager, and we will be sending you an email.
Phone Staffer Caller:
Thank you. Sounds great!
Lead:
Thank you, bye bye.