Type: Power Washing
Lead Grade: Cold – B
Name: Phoebe (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through cold calling. In this transcript, we reached out to an apartment complex in Dallas, Georgia, to introduce power washing services. While they already have an in-house maintenance provider, they were open to receiving more information for future reference. This type of outreach is a key part of home service lead generation, ensuring businesses stay top of mind when potential customers need their services. Below is the redacted call information to protect individual privacy.”
Ai Transcript:
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Phone Staffer Caller: Hey, thanks for calling (redacted). How can I help you?
Lead: Yeah, hi, umm, Kristine here with (redacted), how are you doing?
Phone Staffer Caller: I’m good. You said you were with who?
Lead: Again, Kristine here with (redacted), can you hear me?
Phone Staffer Caller: Yes, I can hear you.
Lead: Yeah, well, I’m just wondering if you can help me. Is there any way that I can speak with the property manager or the one who is in charge of your exterior maintenance, like about power washing?
Phone Staffer Caller: We actually have an onsite maintenance guy that does most of our stuff here in-house. Umm, our property manager isn’t in today, I’m just the assistant. Umm, so we do have a guy that already does that on the property.
Lead: Okay, you don’t have to worry, we are not asking you to change anything. Since we will be in the area, of course, we would like to introduce our services for future reference or maybe for backup purposes. Just in case that your current guys or your current vendor can’t do areas in your facility, at least that’s the time we can come in for backup purposes, okay?
Phone Staffer Caller: Okay.
Lead: So if ever, ma’am, is it okay if he can drop by maybe on Wednesday?
Phone Staffer Caller: Yes, our office is open between 10 and 2 on Wednesday.
Lead: 10 or 2 on Wednesday. So we can drop by between 12 to 2 pm on Wednesday?
Phone Staffer Caller: Yes, he could.
Lead: And are you also authorized to book an appointment on behalf of your property manager?
Phone Staffer Caller: No, we don’t really take appointments, we just have our open office hours.
Lead: Okay. Because actually, I need to set up an appointment with my manager before he drops by. Let him know that I called, just like 10 to 15 minutes of his time.
Lead: Do you know the best email that we can send you more information about our service options, please?
Phone Staffer Caller: I can give it to you if you’re ready.
Lead: Yes, ma’am.
Phone Staffer Caller: It’s (redacted).
Lead: (Repeating) Yes, with an S. Okay, correct me if I’m wrong. It’s (redacted).
Phone Staffer Caller: Yes.
Lead: Is it P-H-A-S-E?
Phone Staffer Caller: Yes.
Lead: O-N-E at (redacted), right?
Phone Staffer Caller: Yep.
Lead: And again, who am I speaking with?
Phone Staffer Caller: This is Kaitlyn.
Lead: Kaitlyn. And you are the assistant property manager, right?
Phone Staffer Caller: Yes, I am.
Lead: And may I know the name of the property manager, please?
Phone Staffer Caller: Phoebe.
Lead: Can you spell it, please?
Phone Staffer Caller: P-H-O-E-B-E.
Lead: Oh, Phoebe. And the name of the property is (redacted), located at (redacted).
Phone Staffer Caller: Yes, yes.
Lead: Okay. Thank you. Anyway, I don’t want to take so much of your time. I’m going to send an email regarding our service options.
Lead: Thank you so much for speaking with me. Let Phoebe know that I called, all right?
Phone Staffer Caller: Okay, I will.
Lead: Thank you so much. Have a good day.
Phone Staffer Caller: Bye.
Lead: Thank you.