Type: Power Washing
Lead Grade: Cold – B
Name: Carty (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Herndon
Intro:
“At Phone Staffer, we help home service companies generate more leads through effective outbound marketing. In this call, we reached out to a property management office in Herndon to discuss pressure washing services. Our goal was to connect with the maintenance supervisor and introduce our client’s services for potential future work. This is a great example of how outbound marketing for home service companies can help secure new business opportunities. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
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Phone Staffer Caller: Hello, thank you for calling (redacted). This call may be recorded for quality assurance and training purposes.
If you are interested in leasing with us and want to learn more about our extraordinary community, please press 1 to text a leasing ambassador now.
If you are interested in leasing and would like to speak with a leasing ambassador, please press 2.
If you are a current resident and would like to reach the management office, please press 3.
For emergency maintenance requests, please press 4 to be connected to our emergency service dispatch team.
If this is a life-threatening or fire emergency—
Thank you for calling (redacted). Victoria speaking.
Lead: Yeah, good morning, it’s El here. I’m a vendor for a power wash company. I was wondering if you can help me be connected over to one of the property managers.
Phone Staffer Caller: She actually doesn’t work at this property. She’s over in the (redacted) location.
Lead: Oh okay, got it. So may I know who is currently overseeing all of the maintenance stuff at the current property or office?
Phone Staffer Caller: For pressure washing?
Lead: I’m sorry?
Phone Staffer Caller: Yeah.
Lead: Yeah, let me know who is currently overseeing the maintenance stuff of the office so I can talk to them about pressure washing and maintenance.
Phone Staffer Caller: Yeah, so that’s with Carty Clark.
Lead: Carty? Okay. Is Carty available right now, perhaps I could—
Phone Staffer Caller: She’s not, unfortunately.
Lead: Oh yeah, let me send them our information and confirm if they’re available because we’re working in the area. My project manager would like to meet with them at the office for about 10 to 15 minutes and introduce their services.
So may I know the best email address?
Phone Staffer Caller: Yeah, it’s CClark@(redacted).com.
Lead: At (redacted).com. So I just need to confirm if I got it right—that’s C for Charlie and another C for Charlie, L A R K at (redacted).com, is that right?
Phone Staffer Caller: (Redacted), yeah, dot com.
Lead: (Redacted). Communities with an S or without?
Phone Staffer Caller: With an S.
Lead: Okay, and can I have the first name of the person in charge? Mr. Clark, Ms. or Mr. Clark?
Phone Staffer Caller: I’m sorry, I had trouble hearing you. Could you repeat that?
Lead: Oh. I’m sorry, I mean, what’s their name?
Phone Staffer Caller: It’s Carty.
Lead: Carty. Is it C A R T Y?
Phone Staffer Caller: Y.
Lead: And may I know their exact position, please?
Phone Staffer Caller: They are the maintenance supervisor.
Lead: Maintenance supervisor, got you. This is the perfect contact, and I just need to confirm as well, Victoria, if the address of the office is (redacted), Herndon?
Phone Staffer Caller: Yes, that’s correct.
Lead: Okay, and this is the point of (redacted)?
Phone Staffer Caller: No, this is (redacted).
Lead: Oh, (redacted). Okay, got you.
One more thing—is this the best contact number for you guys, ending in (redacted)?
Phone Staffer Caller: Yes, that’s correct.
Lead: Are you the reception or front desk? Or may I know your exact position, ma’am?
Phone Staffer Caller: I’m leasing.
Lead: Leasing, okay, gotcha, gotcha. Thank you so much, Miss Victoria. I’ll send an