Type: Power Washing
Lead Grade: Cold – B
Name: Zack (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Herndon
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing and cold calling strategies. In this transcript, a call was made to a property management office in Northern Virginia to offer a free exterior cleaning estimate on behalf of a power washing service. While the call didn’t connect directly with the decision-maker, the gatekeeper provided a valuable contact and next steps to reach the repair supervisor. This is a strong example of how cold calling for leads can open the door to future appointments and business opportunities for home service providers.
Below is the redacted information from the call to maintain privacy and confidentiality.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted) property management. Please stay on the phone and a representative will be with you in a moment.
Phone Staffer Caller:
(Redacted), this is Juliana, how may I help you?
Lead:
Hi Juliana, this is Karen, how are you doing?
Phone Staffer Caller:
I’m good, how are you?
Lead:
Oh, I’m fine. Thank you. Well, I’m calling from (redacted). They were just much based saying my project manager is in the area this week and next. He wanted to know if he could drop by, you know, just 10 to 15 minutes and give you a free proposal or dissertation.
Phone Staffer Caller:
Oh, so for that, you will need to reach out to our repair supervisor. His name is Zach (redacted).
The problem is that he works remotely. He comes to the office sometimes.
So, it will be best for your CO to— I don’t know if he is CO— to contact him through e-mail to schedule a time for them to meet here at our conference room.
Lead:
Oh, got it. Ok, ok. But what would be the best e-mail address to do that?
Phone Staffer Caller:
It is (redacted)
Lead:
So that is Zbrown at Chambers— that’s S, right?
Phone Staffer Caller:
Yes. With an S. (redacted)
Lead:
Okay, thank you. Are you— said his Z like Z A CH?
Phone Staffer Caller:
Yes, Z A C K.
Lead:
Oh, Z K. Zach (redacted), right? He’s a property manager?
Phone Staffer Caller:
Alright. Yeah, he’s our repair supervisor.
Lead:
Oh, repair supervisor. Wonderful. Yeah, we— they have a team to help with your repairs.
Phone Staffer Caller:
Yeah.
Lead:
This is the only number?
Phone Staffer Caller:
Okay.
Lead:
And it’s for the property address?
Uh, (redacted)?
Phone Staffer Caller:
That’s our office address, yeah.
Lead:
Office address, all right. Wonderful.
Phone Staffer Caller:
Yeah.
Lead:
Thank you so much, Juliana.
Phone Staffer Caller:
You’re welcome. Have a good day.
Lead:
You too. Thank you. Bye bye.
Phone Staffer Caller:
Bye.