Type: Power Washing
Lead Grade: Cold – B
Name: Jennifer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling and outbound lead generation. In this transcript, our team connected with an office administrator in Katy, Texas, to offer a free estimate for exterior power washing services. While the decision-maker works remotely, we successfully gathered contact information and secured permission to send over a company profile and service details for further consideration. This is a great example of how cold calling for leads can open doors and generate interest for home service providers. Below, you’ll find the redacted version of the call to maintain confidentiality.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted). If you know your party’s extension, you may dial it at any time. To speak to a loan officer regarding a purchase or refinance, please press 1. For the dial-by-name directory, press 9. For all other calls, please stay on the line to be connected with a representative.
Lead:
Good afternoon, this is Adela.
Phone Staffer Caller:
Hi, hi there Adela, good afternoon.
Lead:
Hello.
Phone Staffer Caller:
Hi, can you hear me okay?
Lead:
Yes, sir.
Phone Staffer Caller:
Oh hi, hi there. It’s L here, I’m looking for the property manager.
Lead:
The property manager, one second.
Phone Staffer Caller:
Awesome, thank you.
Lead:
How may I help you?
Phone Staffer Caller:
Oh yes, yes it’s L here, ma’am. I’m with the power washing company. I’m just checking if we can drop by the office to give you guys a free quote for water washing the exteriors, around next week?
Lead:
I think it would be best if you can send an email out because the thing is that we’re not always at the office. The main person actually works remotely, so yeah.
Phone Staffer Caller:
Yeah, what’s the best email address to send it to?
Lead:
Yes, you could send it to me and I will forward it. It’s Adela.
A. D as in dog. E-L-A at H-W-M-M-T-G dot com.
Phone Staffer Caller:
Okay, all right. Let me just double-check. Adela, that’s ADELA at HWMTG.com?
Lead:
Yes.
Phone Staffer Caller:
Okay, awesome. I will send you our company profile, service information and contact details.
And may I ask, what’s your position, Adela?
Lead:
Uh… I do a little bit of everything. I’m a processor. That’s my main…
Phone Staffer Caller:
Right. And may I know what’s the name of the person in charge of the property itself—you know, for maintenance, deciding about pressure washing the office?
Lead:
That would be (redacted) and (redacted).
Phone Staffer Caller:
Okay, (redacted). And then the last name, you mentioned? Is that right?
Lead:
Yes.
Phone Staffer Caller:
Okay. What’s your exact position and title, Adela?
Lead:
She’s the assistant vice president—I mean, I’m sorry. She’s the vice president.
Phone Staffer Caller:
Ah, the vice president, gotcha. Yeah, just to confirm as well, the address of the office, that’s (redacted), right?
Lead:
Yes.
Phone Staffer Caller:
Okay. And is this the best contact number for you guys, for your (redacted), and again (redacted)? That’s the number I’m calling?
Lead:
Yes.
Phone Staffer Caller:
Okay, awesome. So I won’t take much of your time.
Adela, thank you so much. I’ll send you an email.
Lead:
Okay, thank you. Have a great day.
Phone Staffer Caller:
Okay, sounds good. Bye now.
Lead:
You too. Bye-bye.