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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: James (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw

Intro:

“At Phone Staffer, we help home service companies get more leads through targeted cold calling and outbound marketing efforts. In this call, we reached out to a leasing professional at a commercial property in Kennesaw to offer a free estimate for power washing services. While the property manager was unavailable, we secured their contact info to follow up and schedule an appointment. This is a strong example of how cold calling for leads can connect home service companies with commercial prospects looking for professional cleaning solutions. Below is the redacted call transcript for privacy.”

Ai Transcript:

“””
**Phone Staffer Caller:** Thank you for calling. This call may be recorded for training purposes. Please hold and someone will be right with you.

**Lead:** Yeah, hi. Christine here with (redacted). How are you doing?

**Phone Staffer Caller:** I’m doing great. Thank you for asking.

**Lead:** Well, I’m just wondering if you can help me because actually the reason for my call is I would like to check when would be the best time we can drop by your office to reach the facility manager or the property manager, please.

**Phone Staffer Caller:** I do know he does have a couple of meetings this week. It’ll probably be best if I could give you his email if that was okay. And you can all reach out to him that way. He will be more likely to…

**Lead:** Yes, of course. Yes, of course. But, since I have you on the line, may I know your name, please?

**Phone Staffer Caller:** Ben.

**Lead:** Did you just say Ben? And you are one of the managers as well?

**Phone Staffer Caller:** I’m a leasing professional.

**Lead:** Leasing professional. And since I have you on the line, because actually we are a power washing company. And of course, I need to set up an appointment with my manager before he drops by to your office after the vacation of your property manager.

And since our project manager will be in the area, he would also like to drop by to your office aside from our appointment. We would like to provide a free estimate for power washing.

So if ever, are you also authorized to inform your property manager that we’re going to drop by to make an appointment on his behalf?

**Phone Staffer Caller:** Yeah, I can let him know, because I’m not sure when he’ll be free. But when he gets back to the office, I can let him know.

And like I said, I can give you his email. And you all may be able to set up an appointment through there.

**Lead:** Okay. May I know the best email that we can send him more information and about our service options, please?

**Phone Staffer Caller:** Yes, it will be (redacted).

**Lead:** That would be (redacted), right?

**Phone Staffer Caller:** Yes.

**Lead:** And may I know the name of your property manager, please?

**Phone Staffer Caller:** James.

**Lead:** And last name?

**Phone Staffer Caller:** (redacted).

**Lead:** I’m sorry, (redacted)?

**Phone Staffer Caller:** Mm-hmm.

**Lead:** Can you spell it please?

**Phone Staffer Caller:** (redacted).

**Lead:** OK, thank you.

And the name of the property, that would be (redacted) located at (redacted), all correct?

**Phone Staffer Caller:** Yes.

**Lead:** OK, perfect. Thank you. Anyway, I don’t want to take so much of your time. I’m going to send an email regarding our services. Thank you so much and you have a good day, sir. Bye.

**Phone Staffer Caller:** Of course. You as well.
“””