Type: Power Washing
Lead Grade: Cold – B
Name: [Collection] (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Magnolia
Intro:
At Phone Staffer, we help home service companies grow through expert cold calling and outbound marketing strategies. In this call, our representative reached out to a local business in Magnolia to generate a connection for a power washing client. The goal was to reach a decision-maker or manager to propose exterior cleaning services. Although we were not able to speak directly with a manager, we successfully obtained the company’s preferred contact method and initiated a follow-up for our client. This is a strong example of outbound marketing for home service companies looking to expand their commercial client base. Below is the redacted transcript of the interaction to preserve privacy.
Ai Transcript:
Phone Staffer: Bradbury brothers, this is Amanda. How can I take care of you today?
Caller: Hi Amanda, yes, I’m doing great, thank you so much for asking. Amanda, I’m just reaching out because we’re just in the area right now and we noticed that a roof runner—I’m sorry, (redacted)—is located on the same road where we’re at. We’re just asking and reaching out to check if we might be able to visit the office and reach the manager.
Phone Staffer: Yeah, let me see if I can. What is your name?
Caller: Oh, my name is Tassa. That is T-A-S-S-A.
Phone Staffer: Okay. And what’s your name and your company?
Caller: Oh, I am from a power washing company.
Phone Staffer: Okay, oh I see. Alright. Do you mind if I please put you on hold just one second? I’ll be right back with you.
Caller: You’re welcome.
Phone Staffer: Is it okay if I go ahead and pass your phone number along and somebody can get back in touch with you?
Caller: Yes, that’s perfect Amanda. But also—uh—I’m sorry, I’m very sorry to cut you off. Is there a way for me to get an email address of the person in charge, like the manager, so that I can reach him out and email?
Phone Staffer: Yeah, so there’s an email, it’s actually (redacted), and that’s the best way to get ahold of them.
Caller: Okay, that’s perfect. And may I know what the name of the manager?
Phone Staffer: I don’t know specifically who would be in charge of that. There’s so many people. So I’m not really sure who would need to get in touch with you.
Caller: No worries Amanda, that’s all right. What’s your last name? I’ll just go and address the email to ‘To Whom It May Concern’ and I’ll just put in the notes that I talked to you. So may I know your name?
Phone Staffer: My last name starts with C-O-R-R.
Caller: Okay. Thank you, Amanda Corr. And Amanda, are you the assistant manager or—may I know?
Phone Staffer: No, I just answer the phone.
Caller: Okay. So you’re just the one who’s answering the phone. So your company, (redacted), located at (redacted), Magnolia, Texas, correct?
Phone Staffer: Correct.
Caller: Perfect, Amanda. What would be the best time for me to call you back to reach the manager?
Phone Staffer: I think they are there until 5:30.
Caller: I really see. I’ll just call you back later this afternoon. But I appreciate your assistance. I know you’re…
Phone Staffer: Thank you.
Caller: That’s okay. Thank you. Bye bye. Have a good day.