Type: Power Washing
Lead Grade: Cold – B
Name: Wilson (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Metairie
Intro:
At Phone Staffer, we help home service companies generate leads through targeted outbound marketing strategies. In this transcript, we reached out to a property management business in Metairie to schedule a time for our client’s project manager to visit and provide a service proposal. While we were unable to set a confirmed appointment, we successfully gathered key contact information to follow up. This call demonstrates how outbound marketing for home service companies can help establish valuable connections and generate new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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**Phone Staffer Caller:** Thank you for calling (redacted) property services, this is Aaron. How may I help you?
**Lead:** Hey Aaron, how are you doing today?
**Phone Staffer Caller:** I am doing okay, how are you?
**Lead:** I’m doing well. I’d like to ask, when would be the best time to drop by the office to meet the manager?
**Phone Staffer Caller:** Well, I can tell you our hours. We’re open Monday through Friday, 8 a.m. to 5 p.m.
**Lead:** Okay, let me check. We have this Friday from 8 a.m. till 6 p.m., so when would be best to drop by for approximately 10 to 15 minutes? Morning or afternoon?
**Phone Staffer Caller:** Either time is fine. You should be okay to drop by any time during business hours.
**Lead:** Okay, how about 5 p.m. or before 8 a.m.?
**Phone Staffer Caller:** I have 10 a.m. to 2 p.m. available this coming Friday. I can also set Monday as a backup time, same time, 10 a.m. to 12 p.m. What works best for you?
**Lead:** Both days are fine. So, I have Friday from 8 a.m. to 12 p.m., and if there are any issues with Friday, then Monday, same time. Is that correct?
**Phone Staffer Caller:** Yes.
**Lead:** Am I speaking with a manager now?
**Phone Staffer Caller:** No, I’m a receptionist.
**Lead:** Will you be able to set up an appointment for approximately 10 to 15 minutes so my project manager can drop by and speak with the property manager, either Friday or Monday?
**Phone Staffer Caller:** I can include a message for you, but there isn’t a way to actually book an appointment. That time is early in our business hours, so if that would be okay, I’ll make a note that you’re stopping by.
**Lead:** Yes. My project manager will inspect the site and then provide a quotation and proposal, which will take about 10 to 15 minutes. Would someone be able to assist my project manager during their visit?
**Phone Staffer Caller:** I won’t personally be able to do that, but I can write a note that someone will be stopping by at that time.
**Lead:** My project manager has appointments around the area, so I’m asking if your manager will be in the office at 10 a.m. to 12 p.m. on Friday or Monday?
**Phone Staffer Caller:** I don’t have the exact schedule, but everyone is generally here between 8 a.m. and 5 p.m. It’s more likely to find someone earlier in the day rather than later. I can’t set an appointment, but I can make a note that someone will stop by.
**Lead:** I understand. What’s the best email to reach the manager so we can send our company’s service options?
**Phone Staffer Caller:** The email is (redacted).
**Lead:** Let me spell it out to make sure I have it correctly. (redacted), correct?
**Phone Staffer Caller:** Yes, that’s correct.
**Lead:** And who is the manager?
**Phone Staffer Caller:** I don’t have that information since I’m just the receptionist.
**Lead:** The email you gave me includes “Wilson”. Is Wilson the last name of the manager?
**Phone Staffer Caller:** Yes, that is the last name.
**Lead:** Okay, noted. And the name of the business is (redacted) Property Services?
**Phone Staffer Caller:** Yes.
**Lead