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Cold Calling

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Type: Power Washing
Lead Grade: Cold – B
Name: Doug (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rye Brook

Intro:

At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this transcript, we reached out to a property manager in Roybrook to introduce power washing services and discuss potential cleaning needs. While they already had a vendor, they provided contact details for the property owner, allowing for further follow-up. This call highlights how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted call information for privacy.

Ai Transcript:

“`
**Phone Staffer Caller:** Hi.

**Lead:** Hi, good morning.

**Phone Staffer Caller:** How are you today?

**Lead:** Good, how are you?

**Phone Staffer Caller:** Yeah, I’m good. Thank you for asking. I would like to drop by your office to speak with the property manager.

**Lead:** You would have to talk to them because they are not on the premises.

**Phone Staffer Caller:** Oh, I see. What would be the best time to call back? Because one of our project managers will be in the area next week doing some work. We just wanted to present some of our proposals.

**Lead:** Oh, if you wanted to drop it off, there should be someone in the office that can just take care of it and send it to them.

**Phone Staffer Caller:** Alright. I was speaking with the assistant manager?

**Lead:** Oh, I see.

**Phone Staffer Caller:** Yeah. By the way, it would be OK. It will only take approximately 10-15 minutes of your time. We just wanted to present some of our—

**Lead:** Since we already have somebody that we use, but if you want to still come by, I could always pass on your information and give it to anybody in case they decide to change the vendor. Because that’s actually a corporate company that has to deal with that, unfortunately.

**Phone Staffer Caller:** So, anyway, this is only for you to have an idea regarding the pricing we have. No obligation with this—this is just a proposal we are going to present.

**Lead:** Mm-hmm.

**Phone Staffer Caller:** The project manager will be in the area next week. He just wanted to maximize his time to visit the area in (redacted).

**Lead:** I’m sorry, what do you mean?

**Phone Staffer Caller:** (redacted), is that where they are located?

**Lead:** The address?

**Phone Staffer Caller:** Yeah, (redacted).

**Lead:** Mm-hmm.

**Phone Staffer Caller:** Anyway, this would be the best contact number, ending in (redacted)?

**Lead:** Yes.

**Phone Staffer Caller:** Okay. Um, do you have any idea—I mean, how often does power washing get done at the property?

**Lead:** They usually do it about once every—I think one or two weeks, I want to say.

**Phone Staffer Caller:** Oh, I see. Alright. And for the property, is the power washing usually for the driveway, the buildings, or the stairs? What area?

**Lead:** It’s usually our windows that we have.

**Phone Staffer Caller:** Oh, the windows. Also, the stairs or walkways?

**Lead:** Yeah, they usually do the outside as well.

**Phone Staffer Caller:** I see. Alright. So, anyway—your name again, I’m sorry, I didn’t catch it.

**Lead:** It’s, um, Sarah.

**Phone Staffer Caller:** Oh, Sarah. And your last name, Sarah?

**Lead:** (redacted).

**Phone Staffer Caller:** So, Sarah, will you be the one to assist our project manager for a walkthrough of the property for approximately 9-10 minutes, or less than 10 minutes, if possible?

**Lead:** I mean, I’ll be here, but I won’t be able to give a walkthrough of the property. That would be the landlord or someone else. And usually, the landlord is kind of hard to reach, unfortunately.

**Phone Staffer Caller:** Alright. So, if the project manager is in the area, who will be the one to assist? We’d like to